A digital health management offering has become table stakes for health insurance plans seeking to give members the convenient experience they deserve, while engaging them toward better health outcomes.
Investing in a digital health platform is only one step of a larger digital transformation journey. In order to demonstrate overall program ROI and member engagement, health plan leaders must first ensure frontline staff can use technology investments efficiently and effectively.
This requires a thoughtful change management strategy that prepares and supports staff, establishes the necessary steps for change, and monitors pre- and post-change activities to ensure successful technology implementation.
|There is no cost to join. There are no Sales Pitches or Presentations. |
This event is co-hosted by Wellframe and BWG Connect.
Senior Adoption Partner, Wellframe
Experienced Director Of Clinical Services with a demonstrated history of working in the hospital & health care industry. Skilled in Nursing Education, Advanced Cardiac Life Support (ACLS), Critical Care Nursing, Healthcare Management, and Patient Safety. Strong healthcare services professional with a MSN focused in leadership and management from Walden University.
VP of Health Plan Strategy, Wellframe
Susan is an innovative and collaborative healthcare industry executive with a passion for engaging consumers outside the four walls of health care. She offers over 25 years of experience as a clinical nurse leader and health plan executive, coming to Wellframe from Blue Cross Blue Shield Nebraska where she was VP of Care Management, Provider
Services and Risk. Susan’s direct experience in the clinical and payer arena help teams reimagine the way they can support their members while yielding incredible value.
Co-Founder & Managing Director at BWG Connect
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.