Michael Zakkour is the Founder and Managing Director of 5 New Digital, a digital and retail consultancy focused on helping startups to Fortune 100 brands develop successful eCommerce and digital commerce strategies and shape their retail and consumer pathways. They work with companies in North America, Europe, and Asia and navigate growth opportunities through innovative solutions that drive revenue in their domestic and international operations.
As an acclaimed and sought-after professional speaker and lecturer, Michael is a regular guest on the BBC, CNN, NPR, and NBC. He has appeared in The Wall Street Journal, FORBES, WWD, MSNBC, NYSE TV, and countless other print, digital, web, and broadcast outlets. He is also an author, entrepreneur, and investor with more than 20 years of experience building successful businesses.
As digital marketplaces continue to expand, how can your brand prepare to engage with consumers on the next level? Consumers are demanding personalized experiences, which drives the need for brands to offer elite eCommerce shopping experiences. What if you could use practical applications of digital tools and technologies to build a luxury experience?
According to Michael Zakkour, there’s an opportunity for individual brands and large organizations to make the leap into the metaverse and use digital tools to become leaders. Innovative tools and the fusion between eCommerce and virtual space produces the perfect foundation for brands to associate themselves with these environments. Building a brand in this environment means giving consumers a new and elevated experience with how they shop, entertain, and consume information. How can you boost your brand performance across these emerging digital worlds? Today, Michael is here to share his advice and insights on the digital space.
In this episode of The Digital Deep Dive podcast, Aaron Conant sits down with Michael Zakkour, Founder and Managing Director of 5 New Digital, to talk about how brands are interacting with the metaverse and associating with NFTs (non-fungible tokens). Michael discusses the monetization and consumption of brands in the digital space, how brands and retailers are engaging and using NFTs, and rapidly growing your brand in the metaverse by educating consumers on the value of your brand.
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting edge and provide our clients with best -in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, start-up to Fortune -100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights & actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Michael Zakkour is the Founder and Managing Director of 5 New Digital, a digital and retail consultancy focused on helping startups to Fortune 100 brands develop successful eCommerce and digital commerce strategies and shape their retail and consumer pathways. They work with companies in North America, Europe, and Asia and navigate growth opportunities through innovative solutions that drive revenue in their domestic and international operations.
As an acclaimed and sought-after professional speaker and lecturer, Michael is a regular guest on the BBC, CNN, NPR, and NBC. He has appeared in The Wall Street Journal, FORBES, WWD, MSNBC, NYSE TV, and countless other print, digital, web, and broadcast outlets. He is also an author, entrepreneur, and investor with more than 20 years of experience building successful businesses.
How can businesses take advantage of the current opportunities presented by the digital age and adapt to the changing business landscape? If you are a company that wants to thrive in this challenging environment, you will want to discover new strategies that help keep you in step with all the developments at your doorstep.
As an investor, consultant, author, and entrepreneur, Michael Zakkour has valuable insights into how companies can thrive in the changing digital landscape. Building brand loyalty and increasing customer value mean implementing business strategies that leverage the digital landscape. Do you know if you should use a unified commerce versus an omnichannel strategy? There is a lot to consider. You can decrease customer acquisition costs while increasing the consumers’ lifetime value with the right strategy. Whether you're running a small business or managing a large company, Michael's expertise will help grow your business.
In this episode of The Digital Deep Dive podcast, Aaron Conant interviews Michael Zakkour, Founder and Managing Director of 5 New Digital, about how companies can thrive in a world where the digital age continuously shapes consumer behavior and demands. They talk about the approaches brands can use to adapt and boost revenue through a robust unified digital commerce approach, ways to decrease customer acquisition costs, how the retail renaissance affects brand strategies, and much more.
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting edge and provide our clients with best -in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, start-up to Fortune -100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights & actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.
With the digital transformation taking over the business world, personalization is more important than ever before. Customers don’t want to feel like another number in your marketing statistics or website analytics.
So, how can you create personalized experiences that speak to your customers’ individual wants and drive real results for your brand?
When it comes to creating personalized experiences, getting started is easy. However, finding long-term success can be a little bit more difficult. That’s why it’s essential to build a sturdy foundation for your personalization program to grow and succeed. According to Sarah Ohle from Hero Digital, there are four pillars that can help you win at personalization: customer understanding, moments-based experience, privacy and trust, and industry-specific needs.
By leaning into each of these pillars, you can design personalized experiences that speak directly to your consumers’ wants and needs. How? By putting humans at the core of your personalization strategy.
In-depth analysis is the key to understanding not only what your customers want, but also the greater context around their buying journeys. But, with so much first-party data at your fingertips, where do you start?
Simply capturing traffic and data sources isn’t enough to give you a full view of your audience — you need to know how to apply it in order to create a successful personalized experience.
Luckily, there are a few tools to help you make the most out of your data. Digital intelligence tools, for example, help brands go beyond customer interactions through digital touchpoints that align with data streams from other sources. These include sensors, bots, digital assistants, news services, and more. If you want to create a data-driven personalized experience, it may be time to expand your tech stack.
Once you know who your audience is and what they want, you can start to create personalized experiences and content for them — no matter what stage of the customer’s journey they’re in.
However, providing a personalized experience doesn’t just mean producing content for different stages of the journey; the most successful brands should also segment each stage by even smaller criteria, such as the generation of the customer or their level of savviness with technology.
There are a number of creative and automated ways to segment your customers into groups, from email surveys to artificial intelligence tools. But whichever path you take, Adobe’s Christopher Young has one word of advice: make sure to bring your legal and compliance departments along during the process.
Communicating with them from the start will help you build a roadmap that improves customer trust and drives business success.
