Uptime and Scalability, Limitations and Successes of Contact Center as a Service (CCaaS)
Mar 16, 2021 3:00 PM - 3:50 PM EST
We do a deep dive into Contact Center as a Service, or CCaaS.
Co-Founder, Co-CEO at BWG Strategy LLC
BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.
Vice President, Global Channel Sales at Dialpad
CTO at August Home
Director, IT Operations at Walden University
Manager, Contact Center Operations at Broward College
Co-Founder, Co-CEO at BWG Strategy LLC
BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.
Vice President, Global Channel Sales at Dialpad
CTO at August Home
Director, IT Operations at Walden University
Manager, Contact Center Operations at Broward College
