Uptime and Scalability, Limitations and Successes of Contact Center as a Service (CCaaS)
Mar 16, 2021 3:00 pm - 3:50 PM
We do a deep dive into Contact Center as a Service, or CCaaS.
There is no cost to join any of our virtual half-day forums.
Manager, Contact Center Operations at Broward College
Director, IT Operations at Walden University
Vice President, Global Channel Sales at Dialpad
CTO at August Home
COO at BWG Strategy LLC
BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.