The Importance of Consumer Experience and Brand Loyalty for Increasing Revenue on Big Ticket Items
Feb 17, 2022 12:00 PM - 1:00 PM EST
Customers have higher expectations than ever -- they buy from brands that deliver great products, experiences, and services. Learn how you can drive more sales and better customer relationships with value-add services, including product protection and extended warranties.
Extend uses technology to modernize the warranty industry. Their platform was built to enable any merchant to offer protection plans – regardless of size.
Connect with Extend
Founder, Head of BD & Partnerships at Extend
Rohan Shah is the Founder and Chief Revenue Officer at Extend, an LVT firm for merchants. Extend focuses on the post-purchase experience and solving customer pain points and touchpoints after the point-of-sale. The focus is on extended warranties and product protection.
Rohan has worked in many commerce positions, including strategic marketing, product management, business development, and partnerships. He holds a Bachelor of Science degree from Stanford University. In 2021, at age 28, Rohan was recognized in Forbes 30 Under 30 list. Additionally, Retail TouchPoints recently named him a 40 Under 40 recipient.
Co-Founder & Managing Director at BWG Connect
Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.
CEO at My Trio Rings
Founder, Head of BD & Partnerships at Extend
Rohan Shah is the Founder and Chief Revenue Officer at Extend, an LVT firm for merchants. Extend focuses on the post-purchase experience and solving customer pain points and touchpoints after the point-of-sale. The focus is on extended warranties and product protection.
Rohan has worked in many commerce positions, including strategic marketing, product management, business development, and partnerships. He holds a Bachelor of Science degree from Stanford University. In 2021, at age 28, Rohan was recognized in Forbes 30 Under 30 list. Additionally, Retail TouchPoints recently named him a 40 Under 40 recipient.
Co-Founder & Managing Director at BWG Connect
Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.
CEO at My Trio Rings
