Managing Employee and Agent Productivity at Home

BWG Connect's Work-From-Anywhere Enterprise Forum: Panel One

Mar 16, 2021 12:00 PM12:50 PM EST

Event Description

In 2020, 88% of business organizations globally mandated or encouraged employees to work-from-home. We dig into what the meant for companies last year and how the landscape may be changed moving forward.

Discussion Topics

Event Partners

Avaya

Avaya Holdings Corp is a provider of digital communication products, solutions, and services. They provide unified communications and contact center platforms, applications and devices for all-channel calling, messaging, meetings and team collaboration.

Guest Speakers

Greg Irwin LinkedIn

Co-Founder, Co-CEO at BWG Strategy LLC

BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.

Lori Pon

Director Claims Transformation and Claim Service Center at AAA - The Auto Club Group

Kim Gandhi

Customer Experience Strategic Product Owner at Cargill

Stephen Filreis

Director, SAP Program Management at Pratt Industries

Paul Lang

Contact Center Solutions Marketing at Avaya

Maria Ward

Assistant Director for Information Technology at County of Roanoke (SW Virginia)

Event Moderator

Greg Irwin LinkedIn

Co-Founder, Co-CEO at BWG Strategy LLC

BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.

Lori Pon

Director Claims Transformation and Claim Service Center at AAA - The Auto Club Group

Kim Gandhi

Customer Experience Strategic Product Owner at Cargill

Stephen Filreis

Director, SAP Program Management at Pratt Industries

Paul Lang

Contact Center Solutions Marketing at Avaya

Maria Ward

Assistant Director for Information Technology at County of Roanoke (SW Virginia)

What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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