Managing Employee and Agent Productivity at Home
Mar 16, 2021 12:00 PM - 12:50 PM EST
In 2020, 88% of business organizations globally mandated or encouraged employees to work-from-home. We dig into what the meant for companies last year and how the landscape may be changed moving forward.
Avaya Holdings Corp is a provider of digital communication products, solutions, and services. They provide unified communications and contact center platforms, applications and devices for all-channel calling, messaging, meetings and team collaboration.
Co-Founder, Co-CEO at BWG Strategy LLC
BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.
Director Claims Transformation and Claim Service Center at AAA - The Auto Club Group
Customer Experience Strategic Product Owner at Cargill
Director, SAP Program Management at Pratt Industries
Contact Center Solutions Marketing at Avaya
Assistant Director for Information Technology at County of Roanoke (SW Virginia)
Co-Founder, Co-CEO at BWG Strategy LLC
BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.
Director Claims Transformation and Claim Service Center at AAA - The Auto Club Group
Customer Experience Strategic Product Owner at Cargill
Director, SAP Program Management at Pratt Industries
Contact Center Solutions Marketing at Avaya
Assistant Director for Information Technology at County of Roanoke (SW Virginia)
