How Your Health Plan Can Streamline Staff Workflows and Encourage Digital Adoption

Feb 22, 2023 12:00 PM12:45 PM EST

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Event Description

Motivating clinical and administrative staff to adopt a new digital health solution is a challenge. Successfully leveraging new technology requires clear and consistent communication from plan leadership, managers, and staff. Understanding what your staff needs from digital engagement makes it easier to streamline internal workflows and better serve your members.

BWG Connect & Wellframe invite you to participate in an interactive discussion with your peers.

As always, there will be no sales pitches and there is no cost to join.

Discussion Topics

  • Identifying performance metrics that reinforce use of digital tools
  • Measuring and reporting on the most relevant member insights
  • Building trust in the digital channels (for staff and members)
  • Soliciting staff feedback to improve training and processes
  • Supporting staff to reach more members with multi-channel messaging

Event Partners

Wellframe

Wellframe is a health technology company that delivers a mobile-enabled care management platform. Its mobile app translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients. As patients engage with the app, their data is shared in real-time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early-intervention alerts.

Connect with Wellframe

Guest Speakers

Michele Gabron LinkedIn

Senior Customer Partner at Wellframe

Michele Gabron joined Wellframe as a senior customer partner in December 2021. She previously spent almost five years as a client executive at Rally Health servicing BlueCross BlueShield, medicare advantage, large employer and provider customers. Additionally, Michele has worked for health plans including Anthem and CareFirst BCBS specializing in customer relationships, consulting and data analytics.

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

Jessie Schiller LinkedIn

Senior Director, Digital Adoption at Wellframe

As part of the Digital Adoption team at Wellframe, Jessie is responsible for collaborating with customer stakeholders to promote successful digital transformation with the Wellframe platform. In her role, Jessie focuses on optimizing digital team design, best practices, and strategies that advance customer initiatives and drive digital adoption. With a background in both product development, as well as nursing and population health management, she’s uniquely suited to help healthcare stakeholders bring to life innovation and digital tools in the healthcare space.

Event Moderator

Michele Gabron LinkedIn

Senior Customer Partner at Wellframe

Michele Gabron joined Wellframe as a senior customer partner in December 2021. She previously spent almost five years as a client executive at Rally Health servicing BlueCross BlueShield, medicare advantage, large employer and provider customers. Additionally, Michele has worked for health plans including Anthem and CareFirst BCBS specializing in customer relationships, consulting and data analytics.

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

Jessie Schiller LinkedIn

Senior Director, Digital Adoption at Wellframe

As part of the Digital Adoption team at Wellframe, Jessie is responsible for collaborating with customer stakeholders to promote successful digital transformation with the Wellframe platform. In her role, Jessie focuses on optimizing digital team design, best practices, and strategies that advance customer initiatives and drive digital adoption. With a background in both product development, as well as nursing and population health management, she’s uniquely suited to help healthcare stakeholders bring to life innovation and digital tools in the healthcare space.

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Need help with something else?

Aaron Conant

Co-Founder & Managing Director at BWG Connect


BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution.

Co-Founder & Managing Director Aaron Conant runs the group & connects with dozens of brand executives every week, always for free.


Schedule a free consultation call

What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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