Gourmet Food and Networking: A Night for Billing and Retention Leaders

Dinner & Cooking Experience in NYC

Aug 24, 2023 6:00 PM8:30 PM EST

Event Description

Join us for a fun-fueled evening and private dinner featuring food, drinks and engaging conversation on customer retention. We'll be joined by our friends and partners at Chargebee who will help lead our discussion on best practices for retention strategy and optimizing subscription / eCommerce businesses.

We invite you to learn about the latest customer retention trends we're seeing in the space. With 65% of subscription businesses expecting their churn rates to increase this year, it's crucial to combat churn and retain customers. We'll cover effective retention strategies and how companies are shifting their budgets to address these pressing challenges.

BWG Connect & Chargebee invite you to join us for an interactive discussion over drinks and dinner with your peers! We'll explore the latest trends in the space and get your questions answered.

As always, there will be no sales pitches and dinner is free.

There is Limited Seating Available and RSVP is Required!

Discussion Topics

    • Innovative Retention Strategies that Work
    • Significance of Personalization to your Customers
    • Leveraging Technology for Retention
    • Feedback Management
    • Upcoming Trends and Challenges

 

Agenda for the Evening

6 - 7pm:

  • Networking / Cocktails
  • Cooking Instruction and Hands-on Experience in small teams. We'll begin with a short demonstration leading into 30 minute hands-on cooking activity.

7 - 8:30pm:

  • Full Course Dinner & Discussion with our moderator and expert leads

8:30 - 9pm:

  • Formal close and continued networking & cocktails

Event Partners

Chargebee

Chargebee is the leading end-to-end revenue management platform for businesses employing a subscription model, supporting 6500+ customers globally.

Connect with Chargebee

Guest Speakers

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

Carl Nightingale LinkedIn

Head of Product Retention at Chargebee

Carl Nightingale is the Director and Head of Product Retention at Chargebee, the leading revenue growth management (RGM) platform for subscription businesses. In his role, he builds products to help retention managers retain customers. Carl also held various positions, including Product Manager and Director of Growth Operations at Brightback, an automated customer retention company acquired by Chargebee as an independent product line. 

Ben Anstead LinkedIn

Team Lead, AE at Chargebee

Event Moderator

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

Carl Nightingale LinkedIn

Head of Product Retention at Chargebee

Carl Nightingale is the Director and Head of Product Retention at Chargebee, the leading revenue growth management (RGM) platform for subscription businesses. In his role, he builds products to help retention managers retain customers. Carl also held various positions, including Product Manager and Director of Growth Operations at Brightback, an automated customer retention company acquired by Chargebee as an independent product line. 

Ben Anstead LinkedIn

Team Lead, AE at Chargebee

What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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