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Head of Enterprise Sales at China Mobile
Xander Wu is the Head of Enterprise Sales at China Mobile. China Mobile is the leading telecommunications services provider in the mainland of China. It provides full communications services in all 31 provinces and boasts a world-class telecommunications operator. In 2020, the company was selected as one of The Global 2,000 World’s Largest Public Companies by Forbes Magazine and Fortune Global 500 by Fortune Magazine.
VP, Product Support at China Mobile
Zhuo Liu is the VP of Product Support at China Mobile. Zhuo started working for China Mobile in 2014 as a Network Engineer. One of the main parts of his current job is to troubleshoot network issues, everything from a dedicated private lease line to an MPLS circuit. He also focuses on implementing configurations, building up different types of circuits for customers, and designing test plans.
Head of US Enterprise Sales at China Mobile
Jingyu Tian is the Head of US Enterprise Sales at China Mobile. Jingyu works to align China Mobile International’s core strengths with strategic partners. His goal is to become a reliable, secure, and responsible POC to consult, facilitate, and enable their customers’ needs of international expansion, especially in APAC.
Co-Founder & Managing Director at BWG Connect
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
Navigating the business world between China and the US can be difficult. China has significantly different laws and regulations than the US, and even just figuring out the best path for company-wide communication can get complicated quickly. How have companies managed that issue successfully?
Xander Wu, Zhuo Liu, and Jingyu Tian work for China Mobile, the leading telecommunications services provider in the mainland of China. They help clients navigate the laws and regulations of China to meet their companies’ mass-communication needs. After all, if you want to keep a consistent business model while doing business in China, communication is key.
In this virtual event, Aaron Conant is joined by Xander Wu, Zhuo Liu, and Jingyu Tian of China Mobile to discuss the best practices for cross-border communication between China and the US. They talk about how to solve issues while still complying with local regulations, how the political relationship between the US and China has affected businesses, and the strategies companies have used for planning infrastructure for global branch connectivity.
Aaron Conant 0:18
Everybody, Happy Thursday. My name is Aaron Conant. I'm the Co-founder and Managing Director of BWG Connect. We're a networking and knowledge sharing group of 1000s of organizations and leaders across those who do exactly that we network and knowledge share together to stay on top of the newest trends, strategies, different pain points that are shaping the landscape as a whole. I talk with 30 to 40 of the organizations in the group every, every week to stay on top of what those are, when the same questions, the same concerns, the same topics come up over and over again, we we host an event like this for the network as a whole, we're always looking to grow. So if you have other people within your organization or across the industry, that you think would benefit never hesitate to connect them to us. We're always happy to grow the network as a whole. A couple housekeeping items as we get started here today. At any point in time, if you have any questions, or if you want to jump in, we just had to place some people on mute, don't be offended. But you can always just hit star five and a handle go up in the screen here and we can bring you into the conversation. And it's just knowing a lot of people working from home, if you have background noise, if it's easier, you can always just send me an email Aaron aaron at bwg connect dot com And we can field questions that way for sure. The last thing is we're starting here, four to five minutes after the hour. And just so everybody knows, we're going to wrap up with four to five minutes to go in the hour as a whole, we're gonna give you plenty of time to get on to your next meeting without being late. And with that, I'm going to go ahead and kick it off. So the idea of, you know, cross border has really ramped up in a lot of conversations over the past, I would say nine to 12 months as a whole and a lot of curiosity in this space, a lot of questions in this space. And so we've got some great friends, their partners, their supporters of the network as a whole at China Mobile, and we just asked them, Hey, would you give us some time today we just jump on the phone and kind of answer questions around the space as a whole participate in the conversation. And they're great friends, partners and supporters. And so they're here to answer show, we got Xander, Zhuo, Jingyu on the line today. Xander I'm gonna kick it over to you, if you want to do a brief intro on yourself and China Mobile, that would be awesome. And then you can introduce your counterparts and then we can kind of jump into the conversation as a whole. Does that sound good? Yeah, sure. Yeah. Thanks.
Xander Wu, Zhuo Liu, Jingyu Tian 2:49
Thanks for the introduction. And it's really our honor to have so many friends in, you know, friends in this industry. And we are so glad to share our insights and our understanding of the cross border regulation and the technology environment. So I'm Xander Wu I'm from China Mobile International, USA, I am the sales director responsible for the US enterprise. And also I am developing the new business, you know, helping us companies, better lending in China and also helping help some country companies from other regions, especially from APAC land on the US. So today, we have our VP of product, Zhuo Liu here. He is the main speaker today and also has our Head of US Enterprise, Jingyu Tian, who will be another speaker, so I know the time to them and I hope you will enjoy the conversation. And also, please feel free to raise any of your questions regarding the topic and we are glad to, to to to have to mutual learning from each other from each of us. Thank you. Thank you Xander. I'm sorry, go ahead. No, no jump in please. No, I was just gonna I'm gonna ask you to jump in but yeah, feel free to jump in please. Oh, okay. All right. Thank you. Yeah, hi. And Xander is with us and the VP of Product Support of China Mobile USA and basically I do product support stuff. So, and also we have Jingyu as another speakers, though, I feel free to chime in anytime, before I mean, before we actually jump into the the question part, let me try to give you some background of the of the the Go China issues and and and crosswater problems and so kind of grew my idea to to a certain set of points. So basically, because we are used to globalization globe, right, so we have a lot of enterprise customers and we are actually seeing a lot of industries that they are setting their foods inside and that China, and those one big problems that we always get asked by the customer is bad or when they set up a branch office as well, when they started the factory, they, their employees want to access to the overseas, I mean, the somewhere outside of China, the overseas website, overseas public cloud, they always have a issue and I have a packet loss or reading long latency. Or even sometimes the application is not reasonable. We have this customer wasted, they are a startup company. And they are developing a fast platform in a large mobile, and their employees. They think that I'm China, but the platform they've developed is actually in AWS. But one day when they finished uploading all their codes to the global data lab, and on the following day, because because of the cross border issue, they cannot really download the work that we that they finished the day before the whole. So that actually create a lot of me obstacles war issues for the for, for those who needs to access across our content. And the major reason of that is because there are three international gateways in China and all IP traffic, all the internet traffic has to go through those international games, Beijing, Shanghai, and Guangdong and the bandwidth in those international gateways are quite limited. So what we are seeing right now is that we are having a very high utilization rate in all those three cities. And the same same issues happened in cm, TT and cu, e le, kind of caticlan case and carrier companies. So lucassen are actually the thing they oversee websites, via the public Internet, the problem will pop up. And one of the solution that we are doing right now is actually to provide the customer and punish China, a private channel that is with it from the public Internet. And of course, that's under the regulation of the the local government. And also, we are expanding the bandwidth of the International gateway. And starting from next year, the first batch is already online. And we're going to have the second batch online later this year. And from there, we are actually seeing the utilization rate drop in the CF network. I'm not sure about ccsu. But we do see via congestion is if it is meditated in cn network. One of the potential issues that we might have in the future is that after the expansion finished missier in the following a few years following, we will not have any more expansion. So we we we don't know that when the traffic will again, see the the the thresholds in the international gateway. So yeah, that's that's the basic background information and something about standby that we are we are doing right now and see if you have any questions or stuff that you want to discuss and also see why you have any follow up or idea the timing.
Aaron Conant 8:45
And also, I want to jump around to some people I'm going to let's go to Randy Silverdraft first. Randy, do you want to jump in like brief intro on yourself in the organization? And then, you know, what do you see in this space? How are you tackling it? What are your your main concerns? And obviously, if you have any questions for anybody on the line today, we can start the conversation off there.
Speaker 3 9:05
Thanks. Yep. As we, as we tech, what are you planning something that's super confusing. Of course, we depend on various people in PCBs. We do HPC and supercomputing solutions for certain ac m&a and automotive, the medical and adjacent markets. primarily focused on immersive visualization, including data science, individualization of paid analytics. So GPUs are a big, big part of our diet, if you will. And there's still a number ofapplications that customers run that that less be run on CPU. So it kind of depends where we take our To picture, but the opportunity we're seeing right now is availability of components that go into larger assemblies. in sunny understand. Coincidentally, I'm a friend and trading is a startup business. And they did it for, for both as smts networking applications, in case he is permitted to me even as recently as a week ago that just raw materials so he can make magnetics are still still a challenge game. And I know that a lot of the finished goods is their rights as chokes or other other other purposes, if you will. And so it's still just the finishing of these raw materials that is created a challenge in the mining operations don't turn on instantaneously. But I'm still looking at trying to understand why. In some instances, even the he's in the finished goods coming from various parts of Asiaseem to have the same type of constraints in terms of price, because they just asked for processors, and they said q3 is firstorder on so processors implemented. The huge, two jobs
Aaron Conant 11:39
two really quick the stuff on the either I'm thinking from the IP infrastructure, cross border communication side as well. You know, you know, any any issues there? You know, like, I don't know, if you have, like, some of the biggest challenges, or how you solve them, because, anyways, you know, a lot around, you know, the China Mobile aspect, and what I think they're going to be able to answer is it's kind of focused on those. But, you know, it may be wrong, you know, Xena routine jump in, if you have, if you have answers on the other things, but you know, security, compliance, performance optimization, for cross border communication or anything like that, any issues or questions on that space?
Well, that's, that's kind of where I was getting is, is in the space that we serve, there certainly is trying to move some of these some of these finished goods into these HPC solutions, saying hi, you is not an issue. In fact, we we take some of our systems over there for the turnout Auto Expo that goes between Beijing and Shanghai every three year, but it's there's still some some challenges in terms of understanding, getting an understanding of what goods I can move in as samples at will, and what goods, I enterprise it because I can move it as is sellable goods, because there seems to be a lot of confusion. I'm trying to understand why there is that why there is a confusion. Does that make sense? Okay, yeah.
Aaron Conant 13:19
Okay. Any any thoughts there? update over to Xander or Jingyu? You know, thoughts on that side.And then we can keep dominating the conversation. And others if you have specific questions, hit star five, and we can we can bring you in or just email me Aaron, a-a-r-o-n at bwg connect dot com? Sure. Maybe I can chime in here.
Xander Wu, Zhuo Liu, Jingyu Tian 13:37
This is Jingyu. Right. So yeah, basically, every time we talk about China, we talk about that specific market. So one thing that a lot of, you know, our customers partners, seems to not understand is that this is different countries with different regulations with different wallets, right? And that laws and regulation keep fluctuating and changing is not on a consistent level. So that inconsistency or that change in regulations really bring a lot of issues to the customers that we have seen in the market, based on times in the past, for example, a zoom call was, you know, okay to using China, you know, after 2020 in February, or March time was banned in China. So, you know, the whole philosophy of doing business in China is to be compliant with the regulation, of course, because companies might face certain penalties for not doing so. Secondly is to keep track or keep tabs on the changes in the regulation so that the IT operations or any other manufacturing operations can keep pace with the most recent, I would say the best or common practices in that market. So I'm not surprised there any might have some issues, but you know, we probably need to go back and check the details. What are the ways that you You can get around Bob, or how can you keep a consistent business model while doing business in China? It's exactly that it seems that it seems that one quarter, it's this way and the next quarter, it's another way. I mean, even instances of going into Shanghai, for example, for, for the Auto Expo for the last bill over the last few years, there seems to be, you know, as long as I curated in Nigeria out of the out of outer chain, I, it wasn't an issue, but when it when it goes up to Beijing, then there's, you know, additional hurdles that may or may not have to be quite turned to understand that. It's kind of related to that is, so I'm also an IEEE, which is not for profit organization. And we have we do, we do calls in sectors if there was a workshop two weeks ago, that was led by by Patrick Prime member of Fudan University. And when I tried to connect up with the WebEx, I couldn't get it connected. It's read multiple times. And it was interesting that, that there was, there was like, 20 people from the US, and I know eight of them. And they all had the same issue. But the WebEx in Canada and in EU and Singapore was not an issue. I just thought that was kind of interesting, why we couldn't have we couldn't get access to this sort of WebEx actually bring up a very interesting topic of using certain applications probably in you know, like you say, for diversity. We in other places in China, right. So you know, what are common outside China, for example, we use zoom, we sweat bags, you know, one thing that we will have to remember or take into consideration is that all of those applications are not actually hosted female in China. Right? So which means that they are hosted probably in Hong Kong, they are hosted in Singapore, or in nearby locations, but not in the actually territory. So to use point who opened up the conversation, although the gateways are congested, the users in China, my face and performance issues, while accessing those international applications, there are certain ways to solve that or to go around the issue. While the problem is that not a lot of customers or people gained the awareness of how can we solve that mission critical issue while of complying with the local regulations, right? So that's a tricky topic that we're trying to educate our customers are trying to educate our partners, and tell them, Hey, there are certain ways that we can make the operations in China successful as long as that people are following the practices or the best practices, which unfortunately, keep evolving and changing and emerging, unfortunately. So yeah, I can totally relate to what you're saying you're ready. To follow up offline, you're just there. If you can put us in a community, that wouldn't be helpful.
Aaron Conant 18:11
Oh, yeah. 100%. And that's across the board. Anybody who wants to have a, you know, it's a networking group as a whole, more than happy to connect anybody on the line across the board. And just a reminder, as well, like, if you have, you know,comments, things come to mind, just, you know, hit star five or jumped in and we'll, we'll address them as we go. in it. Thanks, Randy. For jumping in. Do we get you know, anything else top of mind for you? That's good. I'm interested in hearing some other experiences.Awesome. Love it. So, you know, QA any anything else in your side or want to just keep jumping around to different people?
Xander Wu, Zhuo Liu, Jingyu Tian 18:52
This is fun conversation. Yeah, sure. Yeah, I'm sorry. This is I actually want to input my thoughts on Randy's question. Well, for I mean, let's go back a little bit. So for for WebEx or room or teams, for those online video courses system. We actually work with different vendors to solve the cross border, I usually say, if you're using chain, you probably won't have that kind of issue because Microsoft actually working with us to work right so so first of all, Microsoft have a data center in China, what they call that data center meeting, and Moon can actually handle all the team's traffic is China and one guy, even though China wants to have a call with his boss, they in Singapore, and then that loads, team traffic will actually be routed to Microsoft's Hong Kong data center, and that from there, they will face a cross border usually don't lose Microsoft has this kind of problem, they approached us. And we're actually working on a solution and provided for them to act to actually using a more premium channels and terrible internet traffic. And that's actually how we solve the team's issue. So if you're using teams to make to make a call, you probably won't have any issues. But I mean, is that go right back to our room. If they don't really solve their infrastructure problems of the cross border uses, then it's actually the end customer, the the the interface customer, the, the user actually using Kim's or rather, they will have to solve this type of problem. By build up a either a private channel or a bunion, their infrastructure is based on a premier league to solve this kind of assault. It's, it's it's very interesting. I mean, it's all depending on those OTC companies like Microsoft, AWS, little while Cisco homeaid going to solve how they plan on their networking infrastructure, if they're not really interested to build as the cross border issues, if they if they think that it's okay for them, then if the issue is still there, then the end customer will have to solve those problems by I mean, changing their infrastructure at war. Bias on payment network. Yeah, so yeah, that's, that's my
Aaron Conant 21:43
point. No, no, I love it. No, it's great stuff. It's great. Let's see jumping around. I'm going to go to Alex Sharp. Next. Alex, do you want to, you know, jump in brief intro on yourself, the organization and then you know, your thoughts in this space and around the conversation so far, we'd love to hear, you know, or any pain points you're having any questions you'd like to ask, feel free to ask the group that as you want to jump in? That would be awesome. Sure.
Alex Sharp, Sharp Consulting. We're a boutique management firm been around 20 years, actually 20 years this year, just shocks me every time I say that. We tend to work with fortune 500 companies, mostly around digital transformation, cyber security. worked in every continent except Antarctica. I've actually done business in a couple different places in China, most recently, recently, in December, a matter of fact. I think what we're really talking about here is the global trade issues. If you look at it, the US is I think the last time they saw, we were at this view is around 20 25% of the global economy. China is just south of those numbers. You know, there's obviously been some friction between the two countries. But the reality is we need each other. That's kind of the way I see it. The past year, I've done a lot of work around supply chain. And, you know, our past administration was not kind of a lot of mixed messages around exports and balance of trade in the light. But it seems to me we've got two world powers that need to figure out how to work with each other. China, on one hand, I've watched him because he adopt a lot of very traditional capitalist kind of policies. And seen a lot of response there. It's almost like a very mature economic global power, where they're still in pretty heavy growth mode. So it's kind of impressive on a lot of levels. But I do know, a lot of countries are trying to figure out how are we going to work together with some strange relationships that keep coming and going between the two countries we've, I think some years ago, there was a book written called Co Op petition, about how large corporations need to work with each other while also competing. And it seems to me that the US and China are kind of in that mode. And probably dialogues like this are what's going to kind of help us help us all figure it out. Okay. random thoughts, I think,
Aaron Conant 24:38
no, I love it. And, you know, I agree and I see something that you know, like Jingyu was just saying, as well as like, hey, there's all these different, you know, parts and pieces that need to fit together. And you know, and I'll get you know, back over to Jingyu and others have thoughts and you want to jump in, you want to make sure we get questions answered. Just hit star five and we'll bring you in. But do you want to jump back in Then, you know, thoughts on that as well?
Xander Wu, Zhuo Liu, Jingyu Tian 25:01
Sure, absolutely. You know, given. So we have seen on the news, the arts and fictions between the two countries while the two countries are coexisting together, doing trace together, right. So I can't speak to most of the political science. And because I'm not that involved in how decisions are made, but what I can say is how the political issues impacted the business, right. So people might think that given the past year or the COVID-19, or during these tensions between the two countries, that are local companies, or the Chinese coins, or the US points for China, my see some, you know, drops in the sales revenue, right? Well, I can say, from our competence perspective, that we actually have not seen much of that issues impacted our customers, or at least what I've seen, in the past few months or a year, that people aren't still doing this in China, people are still trying to buy into China, and Chinese firms are still trying to invest outside of their comfort zone in China to the states still have seen a lot of companies going public in the states who have seen new US enterprises tapping into China, right? So given all of the, you know, the tensions, even though that exists, no doubt about it. But there's some really fundamental philosophy or fundamental mindset, that usually people have is that China is still a big market for consumers, right? So recall is a costs, there are a lot of enterprises in different verticals, either in manufacturing or gaming, or even what do we see in IT consulting or software development, IT service companies trying to get a piece of that pie to leverage on the existing revenue stream or the existing set up? off that piece of the market? Right. So I guess that would my point is that, you know, things will pass, I guess I'm very optimistic about that. Hopefully, things will become easier. And from the past experience, we have seen, not a lot of business impact is by by that right? So a lot of companies are students who have thriving because of that. So yeah, I think that's my input on this topic.
Aaron Conant 27:20
Yeah, I didn't want to pull that try just a little bit. Like, what are you seeing are the biggest challenges regarding you know, the IT infrastructure and cross border communication as a whole in China? I mean, you guys, this what you guys help people out? Like, what, what do you see are the biggest challenges that people are dealing with today? And we can kind of take the conversation, you know, that way as well.
Xander Wu, Zhuo Liu, Jingyu Tian 27:41
Sure, absolutely. So, from our perspective, the biggest challenge that we have seen in the market, let me put it that way. So Ashley is regarding the knowledge base, right, regarding knowledge base of add to it practice there. And there are a lot of components that are different in China versus the practices outside of mainland China. The biggest concern that we've seen customers pressing was, how can I optimize my network image? How can I connect my Shanghai office, Beijing office worth my let's say, New York office under a consistent business continuity model, right? How can I maintain that government? I mean, a data governance data residency in mainland China to have a successful IT operations. So that connected connectivity part, or that trying to run offers to China and as soon as fashion they want to run in the states is one of the biggest concern that we have seen from the customers if that makes sense. We'll go Yeah, no, I
Aaron Conant 28:55
think it makes complete sense. And you know, if others want to jump in, feel free, but I want to lis jump out toyou know, I'm going to unmute some people here, if we can jump out to Thomas Cheney. It'd be great to if you want to jump in brief intro on yourself and the company would be great. And then you know, how are you tackling You know, this, this space as a whole? I would love to hear your thoughts there if you can jump in. Well, someone is
Tom Cheney, I actually work for Lenovo, which is a majority owned Chinese company. Yeah, I'm not sure if that's the same perspective that the that the audience has. A little a little different, right. I mean, any any thoughts or ideas here and then we can kind of kick it around as a whole? Well, I just I with all due apologies, you know, since we are, since we're based in China, we don't really have communication difficulties going back and forth? So I'm not I apologize I'm not sure I can add to this particular conversation.
Aaron Conant 30:09
No, no, no. Yeah. No, no, no worries at all. We can keep a jumping around here to others who have joined with yet. Thanks for jumping in. Yeah, Tom.scenario, no, I know, unique scenario as a whole.You know, if I, yeah. It's kind of neat, though. Let's keep jumping around. And so a question that comes in.That comes in over email. And if others want to submit it over email, feel free to do that Aaron a-a-r-o-n at bwg connect dot com or if you just want to ask questions, hit star five, and we can bring you in, want to make sure that we're getting as many questions answered as possible. In in so the question kind of comes around is around planning for infrastructure of, you know, global branch connectivity, you know, specific considerations that people need to take as they're going down that path as a whole. Right. Other people are wondering there, I, you know, staff versus public cloud services. We'd love to hear, you know, you know, thoughts from the China Mobile team on those as well? Sure. You want to answer that?
Xander Wu, Zhuo Liu, Jingyu Tian 31:23
Yeah. Yeah. Yeah, sure. Sure. Yeah, this is new. So let's, if we, if we all go back to like 20 years ago, and there. There, there are still a lot of global companies as, as the normal branch offices around the globe, but they have a lot of data centers probably call a Well, probably 20 years old, there's no thermal control. I mean, they build up their own data center, run a few racks and mount their own servers and duties and push their system and services from their own server, and then to the local hub, the internet. And from there, we can actually see that there are on all of them are using theso it was that? Yeah. Jingyu, was that coming in a little weird for you as well? Yeah, actually. Yeah. So there we go back. Having audio issues there, you know your way if you want to, if you want to kind of, you know, I don't know if you can continue his thoughts, your thoughts. always find investor? Yeah. So basically, I think what he's trying to say is that 20 years ago, when people think about the traditional world of status, and Teresa usually put some servers and data centers create that backbone, to communicate from mainland to other places. Now everything is on the cloud, right? People are migrating to the cloud. So interstates, right? We have AWS, we have, you know, Microsoft, with Google of IBM, the landscape of market share in China is a little bit diverse on that. And it was a different, right, the leading partner is all the clouds, who is leading more, I think, more than 50% market share in China. And we still have a lot of global enterprises, who wants to keep that business continuity of deploying to the west and in other, you know, like, edger, in China, right. So the only limitation, I guess that, you know, we have seen or the customers seeing is that the services from the public clouds offered in China in that diversity region is a little bit different. Well, I would say dramatically give a naturalist Matter of fact, then the ones offered outside the China, right, there are certain services that are not available there the platform that are not consistent because of the local regulations that CSP has to comply as well in country. So instead, a lot of companies are trying to, you know, steal, leverage the global presence or global instances. Now instead, we're trying to connect them that phrase, the old topic of global or or cross border connectivity, or go global networks, right? How can our users or developers or product production team in China access the major database or the platforms that are hosted outside of China, right? Normally, in other places, public internet might be enough, but in China, there are a lot of specific ways to take into consideration there are certain different designs to think about it. So for them, that network and cloud integration parts or that connectivity part seems extremely vital and imperative for them to enjoy that consistency. And going into the future right we still see or we still expect Cloud be the major player in the status pass is world. And we're still real see problems that customers might still have connecting their global cloud platforms trying to make a consistent environment there. So do you I hope this is your saw the follow, but this is some my input try my best to pick up where you left in? And I can. Sorry? And yeah, yeah, you know, actually, I have some clients, you know, who are entering China, there are startups and, you know, since they, they, you know, they're IO, for example, one of the IoT company, they need to, you know, provide the API's or the developer case, you know, to their customers who develop the applications on top of their platform. So I think in this example, they need to consider the multiple clouds strategy, because we know some of the clients in China, their formula was the alley cloud, but some of them, you know, the cloud, all developers, they're more friendly, or they're more familiar with AWS or Azure. So how to interconnect all these different clouds. And also it also eliminates the bottleneck, you know, when they have to run the communication and the data going cross border, I think this is also a challenge to them. But you know, as the operator as a carrier in China, we have the resources and we appear in the network with all the major clouds fuzzing ti in terms of you need to play a multi cloud strategy dominating in China, the carrier, maybe the maybe a neutral partner, to help you to bridge all the resources. So I think that's my quick comment.
Aaron Conant 36:51
Awesome. Yeah. Love it. Everybody, I keep dropping in questions. Aaron, a-a-r-o-n, at bwg connect dot com, or hit star five. And we can keep jumping around to different people, I want to keep doing that right now give as many people that is possible, a chance to jump in, jump out to kill this person. Hopefully, I got that close. But you know, if you canhave you jumped in, you know, your thoughts in this space, you know, brief intro on yourself in the company, the awesome, you know,on the communication side, or IT infrastructure or your cloud services or anything like that? Well, even in regards to, you know, cross border in China, I would love to hear thanks, my friend. Good. Good.
My name is Casey Russell, I'm a principal software engineer solution architect in the Walmart, working for Walmart it for 10 years plus, and we have done a lot of products for for subsidy in Walmart, China, a couple of things that need to be called out is like communication wise, that is a communication pathway. There are two things I've seen. One of them is they call it so many of the cloud services are not available in China's a few of them. But even then what happens is like the data centers that they use, and some of the security protocols that they have used has to be that hasn't been kicked out. So public cloud is I don't know whether that's good. So maybe our internal cloud kind of services, what we usually look for, for some of our services. But it's more from the back office, not necessarily for the front end site value of doing the purchase. But another one is product space, quite a few challenges, the communication and thing to solve, because what I figured out over a period of time is that visually speaking a lot of things sense between the US teams and the IT teams in India and also the business teams in China with the shadow shadow IT teams of China patients and so we try to do as much as meetings and the ability of the speed to get to deliver things visually to meetings. And then people follow along. So that's the major advisor thought that I would share notice and quite a few second is our minor very, very minor point is that like that a lot of hidden requirements that comes through in project which are not necessarily given out i think is a typical Asian culture like India, Thailand or even any other country when it's high context conservative context culture, right. So it is assumed that when you're talking about various things, requirement, one, they're talking about item one, they assume that you know, item one is covering the item two and three also. So in essence, little bit of audience feeling is needed to make sure that we really get all the way through so that that's those are awesome outcomes.
Aaron Conant 39:59
Get those socks over, you know, and to kind of some follow ups to, you know, the China Mobile team stops there. If you want to chime in, that'd be awesome. So sometimes I do go to JC right? Oh, no, just from Walmart. No. Yeah, the Boston. Oh, sorry about that. So yeah, I think Yeah, sure. That's Yeah, sorry about that, guys.
Xander Wu, Zhuo Liu, Jingyu Tian 40:24
I think one thing that I do want to input here is that, you know, a lot of times, you know, because of the uniqueness and the, you know, solidarity of the China market, and while people are doing the real time, you know, especially real time communications, especially when involves visual and voice traffic, there are not a lot of a class of services and college services to set up in place, there will be problems, there will be problems around that. Well, the fortunate news is that, you know, we have seen that issues coming up pretty much very often almost on a daily basis, where our customer come to us say, Hey, I can't communicate with our guys in China, while we're doing that software developer, and while we're doing that, production, right. So the good news is that we do have a lot of different flavors of strategies and a solution that we can put together, which was a little complicated. So I'm not sure if we want to talk about this on the call, but certainly happy to connect with you offline, to give you some ideas and thoughts on how to optimize your network issues in China. We also in what we are more than happy to connect, you know, anybody with the team afterwards. And obviously,
Aaron Conant 39:59
thanks for jumping in if others, there's things that we haven't gotten to yet that you'd like to get to hit star five, if we can keep bringing people in. You know, if you think about, you know, like this over to the team, what do you see, like, is one of the so we kind of tackled, you know, one of the biggest challenges out there, you know, how do you see, you know, people planning for infrastructure for global branch connectivity, any, you know, anything different or specific for China that we could get into?You know, a lot of times he will bring up issues around, you know, congestion, right? When people trying to access, you know, Global Services from China, would love to hear your thoughts there. You know, that over the Jingyu or anybody else from the China Mobile team?
Xander Wu, Zhuo Liu, Jingyu Tian 39:59
Hey, this is Zhuo. Can you hear me all right this time? Yeah. Yeah, we can. Awesome. All right. Yeah. I thought, Man, and then I really value in to the congregation. Okay, so yeah, let me just answer this question. As long as the I mean, we are talking about the the networking infrastructure for a branch offices, but I try not to communicate outside of my entire life. So as long as the communication infrastructure is based on the internet, we should always pay attention to that cross border issues, right. And regarding the regulation, I actually not really concerned about the regulations on the connectivity, I mean, the all the branch office connectivity, because those regulations are all for the day, Ott companies, or a contract or service distributor companies. Right, so well. And actually, one of the regulation these days, even China is that as long as all the communications and network are used by the company, internally, only say it's only used by the company's employees that it's going to have to follow those regulations anymore, because that's all the internal data. So go back to the crossbar, I will I do recommend to build up a private network or infrastructure based on the private network to to function as the communication network between the branch the self is the result from practice incitement and China and all set up in China to actually avoid the cross border issues and to actually avoid the public Internet and and that actually provides even more security. Either we do it with a primary focus point, point five, it's okay, we're always do VPN, or we do it with SD LAN with a private backbone while they do any other private connectivity products. It's it's all better than to build up the infrastructure on the public Internet. Yeah, that's, that's that that's my input on it.
Aaron Conant 39:59
Love it. No, it's great, you know, are there but there's things that she saw would have gotten brought up today that weren't if we kind of do, you know, a roundtable and obviously, if people, you know, if you're sitting back and you have something that I say, I wish you would have gotten today, but didn't have the chance to jump in, you know, feel free to jump in, but to the, you know, China Mobile team, we can kind of go round robin, you know, are there things that normally come up, you know, in your discussions that, that you think are relevant that we didn't get to today, or people didn't ask about or bring up as an issue? You know, we'd love to hear, we'd love to hear your thoughts there. I think we covered a lot of things. And Xander, Zhuo, Jingyu, do you think there's any more topic that that that we can talk about?
Xander Wu, Zhuo Liu, Jingyu Tian 39:59
One thing I do want to say, I'm very proud of, you know, given. So I think we can not possibly cover every single topic that we encounter in our daily life, we need to act and the customers in a single card. So because of the you know, the nature of doing business in China, so I guess that the key principles that customers always have to keep in mind is, you know, having a secured network connectivity, while communicating, we're connecting their offices. And then, on top of that, we have to make sure that the connectivity is highly redundant, reliable, then on top of that, of course, is definitely the compliance component, which tweet place, extremely key part in designing or even considering the infrastructure design while putting in China offices where the rest of the world right, so. So there are a lot of complicated natures, I think, in terms of having an architecture design in China. And I guess, you know, I just explained the fundamental philosophies there. But in terms of the details, in anything that friends, you guys might encounter in the future might have some issues, understanding our doors are always open to walk you through those issues. One by one.
Yeah, awesome. Yeah. I have to jump in. Yeah. Yeah, kidding, you know, as some of my wrap up, points, right. And see not only the cross border connectivity for your offices, but also I think it makes sense to consider the whole supply chain. I mean, the healthy communication, right, because, you know, a few months ago, I worked with some explanations, the senior management, you know, did a survey, you know, about 158, executives, you know, global executive executives, who have the business in China by talking about, you know, how global tech executives view the China us tech competition. And from there, we've got some interesting examples, where we ask how will Chinese companies, you know, change their technology stores in the US reverse the tech technology policies, then on majority of them rising? More than 15% of them? will welcome you know, when we'll work with the Americans, suppliers, right. And also, when we ask us companies like what's your strategy in China, they will say hey, we will stay local, be local, but we will not you know, afford to break the connectivity with the global our headquarters, nothing in terms of data, I think, you know, make not only plywood, high quality network for US companies who are doing operating in China, you know, to maintain the global connectivity, but also I think, we need to consider how to play with the supply chain supply chain, not example, your suppliers or your your customers, you know, in China or outside China, how to, you know, smooth the connectivity within wisdom. For example, some of the semiconductor conductor industry, I know they have some yuppie systems are they have some database that they need to collect the supply chain data from all the parties along the chain, right, I mean, if any of them can't connect smoothly to that system can't feed the data in then I think the demand and supply planning will be becoming accurate and then there will lead to a more fluctuated a price because of the uncertainty of the of the of the demand. So, I think this is just an example I just say, while we should not undermine the importance of the stable connectivity, and although channel mobile is a carrier, I think which whose strength is on that, but we also you know, tap into the full stack of consideration and see how our strengths will solve your business the critical business problems eventually starting We are glad to work with all of you, you know, to talk about to discuss the problems and work out the efficient and effective solutions to The software business problems. Yeah, that's my comment. Thank you.
Aaron Conant 50:03
Yeah, awesome. And I think I just a great way to kind of wrap up the call here. We promised everybody we get them out and give them tiny time to get on to the next being without being late. But you know, thanks everybody in the China Mobile team thanks for you know, all the insights you shared being great friends, partners, supporters of the network, anybody on the line today, we can connect you with them, they're 100% worth of follow up conversation, putting a call on the calendar just to pick their brains. They're leaders in this space and are helping a lot of brands within the network out as a whole. So, you know, encourage anybody have a follow up conversation with them.And look for a follow up email from us. We'd love to have a conversation with you on other pain points you're having so another event we could put on. And with that, I think we're going to wrap it up.I hope everybody has a fantastic Thursday. Have a great rest of the week. Everybody stay safe, take care and look forward to having you on a future event.Thanks again, everybody. kenema Well, thanks everybody who dialed in, take out take care of that. We'll be in touch already. Thanks. Bye bye.