Future-Proofing your ServiceNow Roadmap

Initiatives for Long Term Success

Jul 22, 2021 1:30 pm2:30 PM EST


In a year full of change, see how your peers adapted their ServiceNow strategies and roadmaps, find out what their challenges were, and discover the future trends they have their eyes on for 2021 and beyond. BWG and Acorio are teaming up to deep dive into ServiceNow with everyday users while also discussing real-world data from over 490 survey respondents.

BWG Connect & Acorio invite you to participate in an interactive discussion with your peers.

As always, there will be no sales pitches and there is no cost to join.

Discussion Topics

  • Best practices around Digital Transformation and Technology Strategy
  • Benefits of a building a Strategic ServiceNow Roadmap
  • Impact of COVID-19 and Work-From-Home on Digital Transformation
  • Importance of strategic initiatives around: Service Management, AI/ Machine Learning, Global Shared Services, Return to Work, Employee Satisfaction, Digital Transformation, and Lean / Six Sigma

Event Partners

Guest Speaker

Joshua Young

Platform Architect / Tech Leader at Acorio

Joshua is a resourceful and engaging Senior Technology Leader offering 15+ years of proven achievement driving mission-critical initiatives and advancing business and technology roadmaps by leading complex implementations, directing global teams, and optimizing production services to key international markets. Able to develop and execute a long/short-term strategy that eliminates unnecessary costs, delivers innovation, and promotes user satisfaction.

Grant Pulver

VP of Client Success at Acorio

Grant focuses on driving success for Acorio's clients. He has an in-depth background of managing large client transformations on all aspects of ServiceNow. Prior to Acorio, Grant has held ITSM / Service Desk roles at Fruition/CSC & AIG.

Event Moderator

Greg Irwin

COO at BWG Strategy LLC

BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.

Please enter your information below to request a copy of the post-event written summary or recording.

Event Information

Jul 22, 2021 1:30 pm - 2:30 PM EST

Event format

Roundtable Layout
Featuring 20+ executives, where everyone can contribute, ask questions and learn from peers
On-Topic Discussions
Q&A format, moderated by BWG Connect with group interaction throughout
Make Connections
Opportunities to network before and after


What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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