From Data to Dollars: Transforming Customer Experience with AI and Insights
Dec 10, 2024 6:00 PM - 8:30 PM EDT
As organizations compete primarily on CX, improving interactions in real-time is a competitive advantage. Even though the data required to fuel decision making has never been more extensive, it’s never been so siloed, in fact the average marketing technology stack includes 12 different systems from email marketing to CRM, each collecting data yet rarely talking to each presenting a challenge to managing, integrating, and scaling efforts.
Data is a key asset for digital transformation and delivering engaging experiences, but marketers are struggling to go beyond analytics to improve marketing activations and drive outcomes.
Join us for a discussion on the role that data plays in digital experience – from powering AI to delivering actionable insights that allow teams to deliver precision marketing and evolve experiences that not only engage and convert your audiences, but drive revenue for your business.
BWG Connect, Velir & Sitecore invite you to join us for an interactive discussion over drinks and dinner with your peers! We'll explore the latest trends in the space and get your questions answered.
As always, there will be no sales pitches and dinner is complimentary.
Seating is limited, and RSVP is required.
Velir is a data-driven experience agency that specializes in leveraging data intelligence and marketing expertise to craft impactful digital experiences. With their expertise and our dedicated data studio, Brooklyn Data, they transform insights into action, helping their clients build trust and relationships with their audiences by creating engaging, personalized user experiences informed by data.
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Chief Technology Officer at Velir
Corey Caplette is the Chief Technology Officer at Velir where is responsible for guiding the technology vision and road-map that allows Velir to bring outstanding execution and modern implementation practices to our broad range of clients.
Global VP, Customer Transformation at Sitecore
Heather Polen is the Global Vice President, Customer Transformation at Sitecore where she is responsible for partnering with customers to drive industry inspiration and transformation of digital marketing initiatives.
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Chief Technology Officer at Velir
Corey Caplette is the Chief Technology Officer at Velir where is responsible for guiding the technology vision and road-map that allows Velir to bring outstanding execution and modern implementation practices to our broad range of clients.
Global VP, Customer Transformation at Sitecore
Heather Polen is the Global Vice President, Customer Transformation at Sitecore where she is responsible for partnering with customers to drive industry inspiration and transformation of digital marketing initiatives.
Senior Digital Strategist at BWG Connect
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution.
Senior Digital Strategist Tiffany Serbus-Gustaveson runs the group & connects with dozens of brand executives every week, always for free.