Enabling Growth in Banking with Seamless Customer Experiences

VIP Dinner - New York City, NY

Mar 22, 2023 6:00 PM8:30 PM EST

Event Description

Join BWG, CI&T and Acquia for an information and networking session with your peers to discuss how banks are tackling customer experience that will support account opening, cross sell and service adoption.

BWG Connect, CI&T and Acquia invite you to join us for an interactive discussion over wine and dinner with your peers! We'll explore the latest trends in the space along with various wine selections with our Sommelier!!

As always, there will be no sales pitches and dinner is free.

There is Limited Seating Available and RSVP is Required!

Discussion Topics

  • Trends in Banking Customer Experience
  • Personalization Use Cases for Banking
  • Customer Experience Measurability
  • Models to support rapid delivery
  • Convergence of Content, Data, and Technology

Event Partners

CI&T

CI&T, Inc. is an information technology and software engineering company that specializes in business-agile enterprise methods for systems integration and software development.

Acquia

Acquia empowers ambitious digital innovators to craft the most productive, frictionless digital experiences that make a difference to their customers, employees, and communities.

Connect with Acquia

Guest Speakers

Dries Buytaert LinkedIn

Co-founder, Chief Technology Officer, and Chief Strategy Officer of Acquia

Dries Buytaert is the original creator and project lead for Drupal, a powerful open source platform for building websites and digital experiences. Dries is also Co-founder, Chief Technology Officer, and Chief Strategy Officer of Acquia, the open source digital experience company. Honored as a Young Global Leader by the World Economic Forum, he holds a PhD in computer science and engineering from Ghent University and a Licentiate Computer Science (MsC) from the University of Antwerp. Dries also has been recognized as CTO of the Year by the Massachusetts Technology Leadership Council, New England Entrepreneur of the Year by Ernst & Young and a Young Innovator by MIT Technology Review. He blogs frequently on Drupal, open source, business, and the future of the web at dri.es.

Tiffany Serbus-Gustaveson LinkedIn

Senior Digital Strategist at BWG Connect

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

Young Pham LinkedIn

Chief Strategy Officer at CI&T

Young has been providing strategic guidance to businesses for over 20 years. With a focus within financial services, he’s led digital product organizations at Chase and also helped VC backed start-ups in mortgage lending and investing. At CI&T, Young is responsible for developing customer experience strategies for clients who need to navigate heavily regulated industries. His client experience spans a variety of brands including Wells Fargo, BlackRock, Invesco, TIAA, Chase, Bank of the West and Charles Schwab. He holds a BBA in Business Analysis and Information Systems from Texas A&M University.

Warren Schuman LinkedIn

Senior Vice President, Field Sales Americas at Acquia

Warren Schuman leads Acquia’s Field Sales across the America’s. Warren brings 30 years of software industry experience, leading sales teams from major technology organizations, and developing the GTM Strategy and Sales Organizations of hyper-growth emerging technology companies.

Before joining Acquia, Warren was a Vice President at Oracle’s Marketing Cloud, initially leading large enterprise sales teams focused on retail, travel and hospitality, CPG, and financial services, and ultimately the entire B2B Division Across North America. Prior to Oracle, Warren was instrumental in building a number of successful emerging technology organizations, including Kana Communications (acquired by Verint), Bladelogic (acquired by BMC), and Sunrun (IPO 2015), the nation’s leading provider of residential solar power.

Warren consistently demonstrates the vision and creativity required to develop and execute go-to-market strategies for emerging technology organizations through their hyper-growth phase, and his passion and drive set the tone for his sales organizations’ culture and DNA.

Event Moderator

Dries Buytaert LinkedIn

Co-founder, Chief Technology Officer, and Chief Strategy Officer of Acquia

Dries Buytaert is the original creator and project lead for Drupal, a powerful open source platform for building websites and digital experiences. Dries is also Co-founder, Chief Technology Officer, and Chief Strategy Officer of Acquia, the open source digital experience company. Honored as a Young Global Leader by the World Economic Forum, he holds a PhD in computer science and engineering from Ghent University and a Licentiate Computer Science (MsC) from the University of Antwerp. Dries also has been recognized as CTO of the Year by the Massachusetts Technology Leadership Council, New England Entrepreneur of the Year by Ernst & Young and a Young Innovator by MIT Technology Review. He blogs frequently on Drupal, open source, business, and the future of the web at dri.es.

Tiffany Serbus-Gustaveson LinkedIn

Senior Digital Strategist at BWG Connect

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

Young Pham LinkedIn

Chief Strategy Officer at CI&T

Young has been providing strategic guidance to businesses for over 20 years. With a focus within financial services, he’s led digital product organizations at Chase and also helped VC backed start-ups in mortgage lending and investing. At CI&T, Young is responsible for developing customer experience strategies for clients who need to navigate heavily regulated industries. His client experience spans a variety of brands including Wells Fargo, BlackRock, Invesco, TIAA, Chase, Bank of the West and Charles Schwab. He holds a BBA in Business Analysis and Information Systems from Texas A&M University.

Warren Schuman LinkedIn

Senior Vice President, Field Sales Americas at Acquia

Warren Schuman leads Acquia’s Field Sales across the America’s. Warren brings 30 years of software industry experience, leading sales teams from major technology organizations, and developing the GTM Strategy and Sales Organizations of hyper-growth emerging technology companies.

Before joining Acquia, Warren was a Vice President at Oracle’s Marketing Cloud, initially leading large enterprise sales teams focused on retail, travel and hospitality, CPG, and financial services, and ultimately the entire B2B Division Across North America. Prior to Oracle, Warren was instrumental in building a number of successful emerging technology organizations, including Kana Communications (acquired by Verint), Bladelogic (acquired by BMC), and Sunrun (IPO 2015), the nation’s leading provider of residential solar power.

Warren consistently demonstrates the vision and creativity required to develop and execute go-to-market strategies for emerging technology organizations through their hyper-growth phase, and his passion and drive set the tone for his sales organizations’ culture and DNA.

What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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