Driving the Heat: Growth Through Retention Strategies for Subscription Businesses

VIP Cooking & Dinner Experience in San Francisco

Mar 5, 2024 6:00 PM9:00 PM PST

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Here's what we talked about

  • Acquisition vs Retention: Explore resource allocation trends and growth implications.
  • Predictive Analytics: Enhance retention with predictive insights.
  • Loyalty Programs: Assess effectiveness and adoption rates.
  • Expansion Strategies: Discuss bundled offerings and membership programs.
  • Retention Impact: Quantify benefits and compare costs.

Event Partners

Chargebee

Chargebee is the leading end-to-end revenue management platform for businesses employing a subscription model, supporting 6500+ customers globally.

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Guest Speakers

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

Carl Nightingale LinkedIn

Head of Product Retention at Chargebee

Carl Nightingale is the Director and Head of Product Retention at Chargebee, the leading revenue growth management (RGM) platform for subscription businesses. In his role, he builds products to help retention managers retain customers. Carl also held various positions, including Product Manager and Director of Growth Operations at Brightback, an automated customer retention company acquired by Chargebee as an independent product line. 

Event Moderator

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

Carl Nightingale LinkedIn

Head of Product Retention at Chargebee

Carl Nightingale is the Director and Head of Product Retention at Chargebee, the leading revenue growth management (RGM) platform for subscription businesses. In his role, he builds products to help retention managers retain customers. Carl also held various positions, including Product Manager and Director of Growth Operations at Brightback, an automated customer retention company acquired by Chargebee as an independent product line. 

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What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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