Driving Customer Loyalty & Engagement through Automation - A Call Center That Cares
May 5, 2021 12:00 PM - 1:00 PM EST
During our virtual events, we encourage senior professionals to share & network with like-minded industry peers. Each session is moderated by a BWG Connect professional to ensure that our conversations remain on topic and answer critical questions that the audience truly cares about.
All audience members will have the ability to ask live questions and will have access to introductions to any of the attendees following the event. We're always open to making connections to others within our network as well. Come join the BWG Community!
Fusion BPO offers inbounding and outbounding call centers, order taking, answering, transcription, collection, telemarketing, and back office services. Fusion BPO Services serves customers in the United States.
Connect with Fusion BPO
Co-Founder, Co-CEO at BWG Strategy LLC
BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.
Director of Marketing at Delta Dental of Iowa
Ryan joined Delta Dental of Iowa in March 2015 and is responsible for leading the development and execution of integrated marketing strategies, analytics and product development.
He brings over 20 years of marketing management experience with a significant focus on direct response, consumer behavior and product development in insurance and financial industries. Previously, he served as Marketing Manager for ARAG North America and Assistant Vice President for Marsh U.S. Consumer.
Vice President Of Technology Services at Fusion BPO
Bryan's 30 year career has focused on selling and delivering technology solutions and services across multiple industries. He has focused on delivering and supporting large enterprise solutions that have led to his expertise in customer care and help desk support services.
Co-Founder, Co-CEO at BWG Strategy LLC
BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.
Director of Marketing at Delta Dental of Iowa
Ryan joined Delta Dental of Iowa in March 2015 and is responsible for leading the development and execution of integrated marketing strategies, analytics and product development.
He brings over 20 years of marketing management experience with a significant focus on direct response, consumer behavior and product development in insurance and financial industries. Previously, he served as Marketing Manager for ARAG North America and Assistant Vice President for Marsh U.S. Consumer.
Vice President Of Technology Services at Fusion BPO
Bryan's 30 year career has focused on selling and delivering technology solutions and services across multiple industries. He has focused on delivering and supporting large enterprise solutions that have led to his expertise in customer care and help desk support services.
