CX Strategies For Building Your Digital Transformation Roadmap

Jan 31, 2023 1:30 PM2:30 PM EST

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Here's what we talked about

  • Digital Transformation and CX Best Practices
  • How to create the right experience decisions for your business and your customers?
  • Hear from leading experts from Hero Digital and Ted Schadler, Vice President and Principal Analyst from Forrester
  • Learn the three key strategies when choosing a transformation agency and what factors you should prioritize as you build out your roadmap.

Event Partners

Hero Digital

Hero Digital is a leading independent customer experience company focusing on business, design, and technology.

Connect with Hero Digital

Guest Speakers

Tiffany Serbus-Gustaveson LinkedIn

Senior Digital Strategist at BWG Connect

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

Erin Lynch LinkedIn

Chief Creative Officer at Hero Digital

Jerry Orabona LinkedIn

EVP, Technology at Hero Digital

Kenneth Parks LinkedIn

CMO at Hero Digital

Ted Schadler LinkedIn

VP, Principal Analyst at Forrester Research

Event Moderator

Tiffany Serbus-Gustaveson LinkedIn

Senior Digital Strategist at BWG Connect

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

Erin Lynch LinkedIn

Chief Creative Officer at Hero Digital

Jerry Orabona LinkedIn

EVP, Technology at Hero Digital

Kenneth Parks LinkedIn

CMO at Hero Digital

Ted Schadler LinkedIn

VP, Principal Analyst at Forrester Research

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What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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