Customer Experience Explained: How Great CX Can Drive Better Revenue Growth
Mar 24, 2021 1:00 pm - 2:00 PM
Give customers a great experience, and they’ll be more likely to buy, spend more, and keep coming back.
In this session, we break down what goes into building a successful Customer Experience (CX) program, explain how leading Ecommerce brands are leveraging MarTech to build superior experiences, and demonstrate specific tactics and results with actual case studies.
There is no cost to join. There are no Sales Pitches or Presentations.
All attendees will have the ability to submit questions to get them answered throughout the event.
This event is co-hosted by Digital Operative, 85Sixty and BWG Connect.
Optimization Architect at 85SIXTY
Nick is passionate about understanding human behavior. Previous experience includes companies like Enterprise, Verizon Wireless and Expedia. Over the past 10 years, Nick has designed and conducted over 2,000 online experiments. Nick’s specialty is behavioral analytics, experimentation, and optimization.
Senior Director, Experience Optimization at 85SIXTY
Trevor is a Digital Experience & Optimization expert with more than a decade of experience helping brands leverage customer data and consumer psychology through MarTech to create effective and engaging customer experiences.
CEO & Co-Founder
An award-winning, full-service, digital commerce agency with over 11 years of experience in providing innovative solutions to help their clients pursue business growth.
Co-Founder & Managing Director at BWG Connect
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
