Achieving the Ultimate Customer Experience Through Strategic Digital Asset Management

July 15, 2021  |  1:30 PM – 2:30 PM EST

Summary

As data and technology advance at breakneck speeds, consumers are increasingly adopting new tools and spreading their attention across numerous digital channels. As a result, customer experience has become intrinsically tied to the pursuit and consumption of digital content across every touchpoint.

Join us July 15th for an expert panel discussion as we dig into the subject of digital asset management. We will be joined by Scott Monroe, Senior Manager, Product Marketing at Adobe, and Lisa Hillier, TA Digital’s Senior Manager of Content Strategy & amp; SEO, to discuss how a sound content strategy can position you to deliver a great customer experience.

Hear from the experts and learn from real customer examples how a well-planned content strategy can allow your investment to stretch further, work harder for you, and deliver a seamless experience for your customers.

BWG Connect, Adobe and TA Digital invite you to participate in an interactive discussion with your peers.

As always, there will be no sales pitches and there is no cost to join.

Discussion Topics

  • Why relevant, personalized content produces better engagement and results
  • How to lower content cost by clearing redundancies in content management
  • How to avoid fragmented experiences by telling your brand story with a unified voice
  • How to break down silos across the organization to optimize content production and process
    efficiency
  • How to ease the cost of content wrangling to realize ROI through personalized, memorable
    customer experiences that convert
  • How to position your content investment as an asset (rather than cost) so that it can drive long- term value

Event Partners

       
                 

Guest Speakers

Scott Monroe

Senior Product Marketing at Adobe

As a product marketing leader, Scott is focused on executing go-to-market strategies for Adobe Workfront. He spent the first 12 years of his career in healthcare marketing, including commercializing B2B analytics solutions for a Fortune 100 company. His background also includes brand and content marketing at a nationally-leading healthcare system.

Lisa Hillier

Senior Manager of Content Strategy & SEO at TA Digital

I help scale projects to meet corporate vision, achieve strategic goals, lead organizational development, and facilitate transitions through periods of growth, change, and M&A. I work to develop resilient teams by specializing in operational effectiveness, project management, clarity in communication, and comprehensive process improvement to execute successful programs. My work revolves around the evolution of today's sophisticated customer experience. I champion teams in achieving efficiency and profitability by being a catalyst for change while remaining growth-centric and developing future leaders. I am an advocate of leading by influence, lean in, and lead up.

Event Moderator

Aaron Conant

Co-Founder & Managing Director at BWG Connect

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

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Event Information

July 13, 2021  |  1:30 PM - 2:30 PM EST

Event format

Roundtable Layout
Featuring 20+ executives, where everyone can contribute, ask questions and learn from peers
On-Topic Discussions
Q&A format, moderated by BWG Connect with group interaction throughout
Make Connections
Opportunities to network before and after
BRINGING TOGETHER INFLUENTIAL EXECUTIVES AND SENIOR PROFESSIONALS

What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, BWG Connect provides free consultations & specializes in helping brands of all sizes with their eCommerce planning and execution. Our team has decades of experience related to the eCommerce & retail ecosystem, and will take the time to understand your goals so that we can help you build a winning strategy that is curated specifically for your business. We have had 1x1 conversations with over 3,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting edge and provide our clients with best -in-class guidance on how to win in the digital world.
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