Composable and Collaborative: The Future of CX
May 17, 2022 1:30 PM - 2:30 PM EDT
Maintaining a healthy and thriving technology partnership requires long-term planning, resource allocation, and most importantly… mutual desires for success. Technology partner programs with the strongest ecosystems foster collaboration among the various players including digital agencies, marketing automation vendors, and composable technologies.
The pandemic has brought about an increased urgency of customer experiences across industries and geographies. The future of CX requires open-collaboration and partner-to-partner motions that a vibrant partner community can readily provide in order to keep ahead of today's commercial operating models.
Axelerant is a Digital Experience Design and Development agency that focuses on managed staffing, end-to-end projects, and flexible support services. Their integrated services include Drupal, Acquia, DevOps, Frontend, Quality Engineering, and Consulting.
Acquia empowers ambitious digital innovators to craft the most productive, frictionless digital experiences that make a difference to their customers, employees, and communities.
Connect with Acquia
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Area Vice President, Channels at Acquia
Lynne Boudreau is the Area Vice President of Channels at Acquia, a software development firm. She has over 20 years of expertise in the digital experience industry. She has previously worked as the Director of Partner Advocacy for Progress, Account Executive for Episerver (formerly Ektron), and held managerial roles for brands in the technology market.
Vice President, Technology at Kin + Carta
Brian Browning is the Vice President of Technology at Kin + Carta, an IT services and consulting agency. For over 20 years, he’s delivered expertly executed interactive projects for clients and led teams ranging between 10 to 75 people. Before his time at Kin + Carta, Brian was the Vice President of Project-based Solutions at Artech L.L.C., Vice President at Rightpoint, Senior Vice President at Ameex Technologies, and Vice President of Enterprise Solutions at Ektron, Inc.
CEO & Founder at Third and Grove
Justin Emond is the CEO and Founder at Third and Grove, an IT firm that builds award-winning experiences. Before founding Third and Grove, Justin was a freelance software engineer and Senior Project Manager at Urban Insight. He also worked at the University of Southern California as an Adjunct Faculty member and a Manager of Information Technology.
VP, Sales & Partnerships at Axelerant
Piyush Poddar is the Vice President of Sales and Partnerships at Axelerant, a firm that helps agencies engineer digital experiences. He has over 20 years of experience in the IT industry and is one of the Founding Board Members of the Indian Drupal Community. Piyush has held executive level roles as the Chief Technology Officer at Monsoon Consulting, CEO and Founder of Srijan Interactive, and Partner at Commercial Computers.
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Area Vice President, Channels at Acquia
Lynne Boudreau is the Area Vice President of Channels at Acquia, a software development firm. She has over 20 years of expertise in the digital experience industry. She has previously worked as the Director of Partner Advocacy for Progress, Account Executive for Episerver (formerly Ektron), and held managerial roles for brands in the technology market.
Vice President, Technology at Kin + Carta
Brian Browning is the Vice President of Technology at Kin + Carta, an IT services and consulting agency. For over 20 years, he’s delivered expertly executed interactive projects for clients and led teams ranging between 10 to 75 people. Before his time at Kin + Carta, Brian was the Vice President of Project-based Solutions at Artech L.L.C., Vice President at Rightpoint, Senior Vice President at Ameex Technologies, and Vice President of Enterprise Solutions at Ektron, Inc.
CEO & Founder at Third and Grove
Justin Emond is the CEO and Founder at Third and Grove, an IT firm that builds award-winning experiences. Before founding Third and Grove, Justin was a freelance software engineer and Senior Project Manager at Urban Insight. He also worked at the University of Southern California as an Adjunct Faculty member and a Manager of Information Technology.
VP, Sales & Partnerships at Axelerant
Piyush Poddar is the Vice President of Sales and Partnerships at Axelerant, a firm that helps agencies engineer digital experiences. He has over 20 years of experience in the IT industry and is one of the Founding Board Members of the Indian Drupal Community. Piyush has held executive level roles as the Chief Technology Officer at Monsoon Consulting, CEO and Founder of Srijan Interactive, and Partner at Commercial Computers.
