Work-From-Anywhere Enterprise Forum

How Companies are Implementing the new paradigm of Work

March 16, 2021  |  12:00 PM – 4:00 PM EST

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An Exclusive Virtual Forum for Senior IT, Cybersecurity and Unified Communication Leaders from mid-sized & enterprise organizations.

BWG's Work-From-Anywhere Enterprise Forum will be taking place in a virtual setting. This half day virtual forum will provide the same level of quality content as our in-person forums in NYC, which encourage senior professionals to knowledge share & network with like-minded industry peers.

BWG prides itself on delivering the highest quality content, providing actionable insights and enabling attendees to make meaningful connections with other leaders in the space. Each session will be moderated by a BWG Connect professional to ensure that our panel sessions remain on topic and that we are answering key questions that the audience truly cares about.

We strive to create an immersive experience that allows direct interaction between the audience & panelists, even in this virtual setting. Each panel will last approximately 50 minutes and we will reserve time for the audience to send in live questions all throughout the day. There will be absolutely NO SALES PITCHES permitted by any of our speakers. All audience members will have access to introductions to any of the panelists and we're always open to making connections to others within our network as well.

Event Agenda

12:00pm - 12:50pm

Managing Employee and Agent Productivity at Home

In 2020, 88% of business organizations globally mandated or encouraged employees to work-from-home. This panel will be a thought leadership will focus on Employee management / productivity within an enterprise. What solutions / tactics have proven to be incremental to management / productivity in a WFG environment?

1:00pm - 1:50pm

Security Concerns and Mitigation of Increasingly Remote employees

With the increase of Work From Home employees we saw an uptick in security threats throughout the pandemic. What solutions have proven to be the right fit for your organization? Which is a key area of focus: Threat Management, Endpoint Security, Email Security, IAM / PAM or Firewalls?

2:00pm - 2:50pm

Microsoft Teams Full PBX vs. Overlay UCaaS - Comparing TCO and Operating Performance

Communication has been key to the success of your organization. This panel will focus on top tier UCaaS providers. We will be discussing differentiation between UCaaS providers, the TCO and performance.

3:00pm - 4:00pm

Uptime and scalability, limitations and successes of Contact Center as a Service (CCaaS)

This panel will focus on CCaaS and the cost saving model of "purchase only what you need." We will dive into the differences between CCaaS and UCaaS and the effectiveness of bundling the two together.

Keynote Speakers

Bruce Harding

Director of Call Center & Telephone Strategy at Sun Life Financial

Christopher Dow

CTO at August Home

Lori Pon

Director Claims Transformation and Claim Service Center at AAA - The Auto Club Group

Mike McFarland

Director IT Operations at American Medical Technologies

Stephen Filreis

Director, SAP Program Management at Pratt Industries

Sponsors

Event Moderator

Greg Irwin

COO at BWG Strategy LLC

BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.

Register Today

March 16, 2021  |  12:00 PM – 4:00 PM EST

BRINGING TOGETHER INFLUENTIAL EXECUTIVES AND SENIOR PROFESSIONALS

What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, BWG Connect provides free consultations & specializes in helping brands of all sizes with their eCommerce planning and execution. Our team has decades of experience related to the eCommerce & retail ecosystem, and will take the time to understand your goals so that we can help you build a winning strategy that is curated specifically for your business. We have had 1x1 conversations with over 3,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting edge and provide our clients with best -in-class guidance on how to win in the digital world.
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