The online marketplace is becoming a staple for brands to present and sell their products. But what does it take to secure your brand’s products and presence online? How can you combat violations from unauthorized sellers?
Your brand registry establishes the requirements, rights, and advertising guidelines for your products. Without this, your brand does not have a legal foundation, which means that unauthorized rogue sellers can soil your brand presence, hurt the consumer experience, and lower your product prices. This damages your brand’s revenue and margin.
By being in control of your brand registry, you can designate entities and authorized sellers — and maintain a consistent brand presentation in the online marketplace. Andy Buss of Retail Bloom says that having good brand protection in place can reduce the risk of counterfeit products being sold and secure your brand’s presence online.
This gives you the control to partner with sellers who will elevate your brand in the marketplace.
Many brands are plagued by unauthorized sellers. Without the proper policies and protection in place, the door is open for rogue dealers to violate your products. Karen Palmquist, the National Sales Manager at Stormy Kromer, says a lack of policies also makes it difficult to hold unsanctioned sellers accountable. So how can you remedy the situation?
By creating and implementing a checks and balances policy, your brand can begin to build the foundation blocks of a legal foundation. To accomplish and formalize this, you should implement software that focuses on visibility, is fully customizable, and can easily track and monitor all the different methods sellers use to market products.
Andy Buss says that you should implement a tool that can look beyond marketplaces to all the retail websites that are selling your products and deliver actionable market data. Once you can identify the problem, you can create the solution.
Dealing with problems that plague your brand’s online presence can feel like a never-ending burden. Even with protection, unauthorized sellers can still appear. When asking nicely doesn’t work, what are the next steps to effectively handle these disruptive sellers?
Once you have brand security in place, you can begin to create an effective enforcement process. Disruptive sellers that are plaguing your product and brand's buy box need to be identified and removed to eliminate the problem — but many brands are unaware of how to remove unauthorized sellers.
According to Andy Buss, most sellers will cease their infringement with a request, but sometimes it is necessary to escalate the situation to a cease and desist order. Additionally, running a full-service program that tracks the brand’s day-to-day operations and enforcement platforms is crucial for identifying, preventing, and stopping unwanted situations.
Is your brand still reeling from last year’s supply chain issues, hiring challenges, and rising product costs? To help you eliminate these obstacles and achieve your goals in 2022, we’re reviewing valuable lessons from Q4 and taking note of the trends, updates, and opportunities that are on the horizon for the year ahead.
For brands across categories, 2021’s holiday season was dampened by ongoing inventory issues due to the pandemic. With worries about stock levels and shipping delays, consumers started their shopping earlier in the season — creating a rise in traffic on Thanksgiving Day and Black Friday. Cost-Per-Click (CPC) shot up a whopping 38% during Thanksgiving for sponsored products, while ad spend declined on Cyber Monday for the first time ever.
So what does this mean for you? Ultimately, Q4 showed signs of optimism with consumer spending on the rise, but smaller brands still had to be savvy when budgeting for their sponsored product ads. If you want to break through all of the fierce competition on the Amazon marketplace and make the most of your advertising budget in 2022, it may be time to adjust your approach.
While many of the same obstacles from 2021 are predicted to persist in the new year — from supply chain issues to increasing advertising costs — there are some new and notable opportunities that eCommerce brands should be taking advantage of.
To start, Ben Ryan Schwartz from Pacvue suggests keeping your eye on shoppable video, which would allow clickable ads directly in your videos. He also notes the benefits of Amazon’s new and improved display capabilities — including updated audience targeting for Amazon DSP — and different fulfillment models, from brick-and-mortar to click-and-collect.
As Amazon and eCommerce advertising continues to evolve, the question remains: how do you leverage these updates and opportunities for your unique brand? According to Nicole Reich of Retail Bloom, the first step to determining how much to spend on advertising is to identify your strategy. Whether you want to drive awareness, expand your audience, or focus on profitability, there are different campaigns for each goal.
As Nicole says, to create winning (and on-budget) campaigns, you have to align your advertising budget and goals with your overall Amazon strategy and sales. She advises taking your approach to the next level by reviewing benchmarks in your category, understanding which campaigns and keywords connect with your goals, and maxing out the bottom of your funnel before moving up.