Sreenath Reddy

Sreenath Reddy is the Founder of Intentwise, a technology platform that provides professional advertisers, large-scale aggregators, and high-volume agencies with automation, competitive intelligence, and data infrastructure for Amazon and other eCommerce sites. With more than 20 years of experience in the digital advertising and data analytics space, he utilizes AI to solve marketplace eCommerce challenges. Before founding Intentwise, Sreenath was the Senior Director of Marketing Strategy at Orbitz Worldwide. 

Here’s a glimpse of what you’ll learn:

In this episode…

When evaluating advertising and marketing campaigns, Amazon offers viable solutions to perform data analytics and generate key insights across multiple channels. But, with so many tools, including Amazon Attribution, Amazon Marketing Cloud, and Amazon Marketing Stream, how can you manage data effectively to optimize campaigns?

When utilizing Amazon’s AdTech platforms, Sreenath Reddy emphasizes the importance of deploying a data strategy. This requires executing a multi-pronged approach to organize data practically and securely. The first step involves collecting and owning the key advertising, retail, and media data sets that the platforms generate. Next, it’s essential to evaluate individual use cases based on business goals so you can consolidate the data and view it holistically. Lastly, leverage forecasting or ad optimization strategies to deconstruct the data pieces for effective decision-making.

In today’s episode of The Digital Deep Dive, Aaron Conant talks with Sreenath Reddy, Founder of Intentwise, about leveraging Amazon data sets to optimize marketing and ad campaigns. Sreenath discusses the factors influencing Amazon ad performance, the importance of combining retail and media strategies, and how to manage multiple data sets. 

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

Corey Apirian

Corey Apirian is the CEO of Davinci Micro Fulfillment, a full-service logistics company that uses technology and partners with brands and retailers to help market, sell, fulfill, and ship their products. As an accomplished supply chain and operations leader, Corey has over 15 years of senior management experience. With more than 20 years of experience in the eCommerce fulfillment industry, Corey has been drop shipping for every major retailer since 2004 and has launched over 50 different subcategories through individual online and brick-and-mortar channels.

Here’s a glimpse of what you’ll learn:

In this episode…

In the eCommerce space, Amazon is experiencing volatile changes, including simultaneous inventory shortages and surpluses, limited warehouse space, and fluctuations in consumer spending. As Q4 approaches, how can you control your inventory to meet consumer demands and sell products?

Corey Apirian emphasizes the importance of diversification strategies to manage orders, expand capabilities, and optimize infrastructure. The most effective diversification tactic entails leveraging various direct fulfillment centers that allow you to place your products in hyperlocal facilities to expedite delivery and minimize outbound freight costs. You can also expand into multiple marketplaces to maximize product availability. With the right technology and a holistic approach to inventory, fulfillment, and delivery, you can create a successful selling model that prepares your brand for the future of eCommerce. 

Tune in to this episode of The Digital Deep Dive as Aaron Conant sits down with Corey Apirian, CEO of Davinci Micro Fulfillment, to analyze Amazon inventory and fulfillment trends. Together, they talk about how brands can prepare for Q4 during inventory shortages, opportunities and risks for the future of Amazon, and holistic eCommerce approaches.  

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

Matt Snyder

Matt Snyder is the Vice President of Online Retail at Vari, a company that provides office furniture and offers space-as-a-service workspaces. As a revenue generator, he has over 15 years of experience growing DTC, B2C, and B2B companies within the eCommerce space and Amazon’s marketplace. Matt focuses on building long-term growth by developing alternative sales channels and product lines that complement overarching omnichannel strategies. Before Vari, he was the President, Co-founder, and a board member at Lovepacs and the eCommerce Account Manager at Woot.

Here’s a glimpse of what you’ll learn:

In this episode…

Studies show that 66% of all customers begin their product searches on Amazon, making it a growth opportunity for brands. Yet, selling on Amazon involves risks, including unauthorized sellers and keyword and product cannibalization. So, how can you develop a strategy to protect your brand?

According to Matt Snyder, there are costs to selling both on and off Amazon, so connecting with the customer to generate brand awareness and mitigate competition is paramount. Amazon offers tools such as DSP for brands to develop content and purchase ads to reach target audiences, analyze key metrics, and drive conversions. To protect against cannibalization, you can offer exclusive products on Amazon with a broader catalog on your website.

In this episode of The Digital Deep Dive, Aaron Conant welcomes Matt Snyder, Vice President of Online Retail at Vari, to talk about the costs and benefits of selling on Amazon. Matt describes how to build brand awareness and limit unauthorized sellers and cannibalization, the Amazon advertising tools and strategies brands should leverage, and the importance of developing partnerships to optimize brand awareness.

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

Matt Krueger

Matt Krueger is the Vice President of Digital (Amazon & DTC) at EastPoint Sports, a wholesaler that designs and delivers home recreational products. With over 10 years of experience in the eCommerce space, he began his career executing DTC and brand manufacturing strategies for Footlocker before transitioning to global marketplaces on Amazon. Matt focuses on spearheading marketplace strategies and eCommerce operations, with an emphasis on strategic planning, multi-channel marketing, and online merchandising. He has specific experience in digital shelf strategy, P&L management, market planning, and Amazon Marketing Services (AMS), among other areas. 

Here’s a glimpse of what you’ll learn:

In this episode…

In the DTC eCommerce space, market costs — namely shipping, retail, and advertising — have increased by 30-40%, consequently reducing profits and increasing delivery times. So, what do these cost increases entail for your business, and how can you allocate expenses to maximize revenue? 

DTC expert Matt Krueger recommends implementing a P&L (profit and loss) strategy in each aspect of your business to assess and prioritize operations. To leverage this strategy, it’s best to analyze each SKU (stock-keeping unit), categorize your products, and optimize your selling channels. With a driven team of data analytics experts, you can strategize your profit margins to structure your business around cost and market trends.   

In today’s episode of The Digital Deep Dive, Aaron Conant chats with Matt Krueger, Vice President of Digital (Amazon & DTC) at EastPoint Sports, about the costs of running an eCommerce business. Matt shares how cost increases affect eCommerce business operations, strategies for navigating shipping and handling costs, and how brands should allocate advertising and marketing costs.

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

David Glick

David Glick is the Chief Technology Officer at Flexe, a company that provides the world’s largest retailers and brands with technology-powered, omnichannel logistics programs. In his role, he is responsible for the design and development of the Flexe Logistics Platform. Before Flexe, David spent 20 years building key components for Amazon’s retail and operations technology. He led a team of professionals to build Amazon’s Automate Pricing system, many features in the platform’s Warehouse Management System, and various transportation systems. 

Here’s a glimpse of what you’ll learn:

In this episode…

When it comes to direct-to-consumer (DTC) distribution and fulfillment, many eCommerce brands lack an efficient operational strategy, resulting in diminished warehouse capacity and lengthy shipping times. So, how can you streamline your operations to replenish inventory and reduce vendor lead times?

One essential action brands should take is to store their inventory in hyperlocal facilities close to the consumer by building a multi-node network offering direct fulfillment. Flexe is a platform that allows businesses to store inventory in a single digital-powered warehouse that ships to multiple channels, including Amazon, Walmart, and Target. With this method, you can reduce your replenishment and lead times by hours or days.  

In today’s episode of The Digital Deep Dive, join Aaron Conant as he interviews David Glick, Chief Technology Officer at Flexe, about optimizing your fulfillment strategies. David explains how brands should consider various fulfillment options, Amazon’s Inbound Cross Dock (IXD), and how to manage supply chain operations.

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

Adam Epstein

Adam Epstein is the Co-president of Perpetua, an eCommerce advertising software helping brands, media agencies, and Amazon sellers improve retail media ad performance with AI-powered automation. The company has offices in Toronto, London, Berlin, Tokyo, Shanghai, and Sao Paulo, with over 3000 customers providing over $1 billion in managed ad spend. As a technology entrepreneur and executive, he has experience in SaaS, business and corporate development, sales, operations, strategy, partnerships, and product management. Before Perpetua, Adam was the General Manager at Paytm and the Vice President of Velocity Mobile Ltd. 

Here’s a glimpse of what you’ll learn:

In this episode…

When developing an advertising strategy on Amazon’s marketplace, precision is pivotal in driving traffic to your storefront. Yet, many brands lack an effective strategy and struggle to obtain key data and insights. So, how can you hone your advertising approach to drive profitability? 

One common method to employ is a dayparting strategy, which allows brands to schedule their ads for specific times to target audiences more effectively. With Amazon Marketing Stream, you can access your performance data in real time, including attributed sales, conversion rates, click-through rates, and impressions. This service streamlines any advertising strategy to optimize campaigns and drive traffic.

In today’s episode of The Digital Deep Dive, Aaron Conant chats with Adam Epstein, Co-president of Perpetua, about enhancing your Amazon advertising strategies. Adam explains how Amazon Marketing Stream enhances advertising strategies, how brands can allocate their advertising budgets to drive traffic, and key considerations for creator and OTT campaigns.

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

John Ghiorso

John Ghiorso is the Senior Vice President of eCommerce at Media.Monks, a global marketing services company. He is also the CEO and Founder of Orca Pacific, a full-service Amazon and eCommerce agency that brings cutting-edge strategies and managed services to over 100 industry-leading brands, including Reebok, Godiva, Levi, and Mars. The company completed a merger with Media.Monks in 2020. 

In his role, John leads Media.Monk’s performance and enterprise teams which are composed of former Amazonians and top industry experts. With a decade of Amazon expertise, he has built a reputation for approximating industry reactions and forecasting shifts within Amazon’s marketplace. His insights have been featured in publications such as the Wall Street Journal, Forbes, Vox, and Modern Retail.

Here’s a glimpse of what you’ll learn:

In this episode…

The advancement of Web 3.0 brings about modern technologies such as virtual and augmented reality that will transform customers’ shopping experiences. So, how can you leverage these technologies to stay ahead of eCommerce trends?

According to John Ghiorso, one impending technology that has functional implications for retailers is augmented reality (AR) glasses. This device would provide consumers with 3D renderings of an item to influence their purchasing decisions. By developing a strategy that combines physical and digital stores for experiential involvement, brands can gather practical insights and data on each aspect of the customer journey.

In today’s episode of The Digital Deep Dive, Aaron Conant talks with John Ghiorso of Media.Monks and Orca Pacific about how brands can prepare for the future of eCommerce. John discusses Web 3.0’s technologies and their impact on consumer purchasing, how retailers can leverage AR to improve the customer experience, and the effects of technological changes on consumers and brands.

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

Hannah Blackburn

Hannah Blackburn is the Co-founder and Director of The Hawkers Club, a company that helps vendors and sellers solve their most pressing challenges and navigate eCommerce marketplaces, including Amazon and Target. In her role, Hannah advises online sellers and vendors on how to directly position their brands and value offerings as Amazon partners to increase profitability and revenue. 

Before co-founding The Hawkers Club, she joined Amazon as a brand specialist with an initial focus on vendor excellence and marketing before transitioning to stock management and profitability. Since she’s written the business logic powering some of the algorithms that run Amazon, Hannah knows how you can systematically make profitable decisions that Amazon’s algorithms reward. 

Here’s a glimpse of what you’ll learn:

In this episode…

Amazon’s direct import is an excellent opportunity for brands to sell their products internationally and expand their reach. But, utilizing this service requires strategic planning since there are many factors to consider, including pricing and inventory. So, how can you optimize direct import to drive growth and maximize revenue?

The first action vendors should take is to prepare their pricing structures. Brands must adjust their product value to coordinate with stock increases, so it’s essential to correlate pricing with profit margins. Hannah Blackburn suggests implementing a MAP (Minimum Advertised Price) Policy to determine the most beneficial pricing. When assembling inventory, it’s crucial to consider lead times and establish production dates accordingly. With the right strategies in place, you can capitalize on direct import to amplify your impact.

In this episode of The Digital Deep Dive, Aaron Conant sits down with Hannah Blackburn, Co-founder and Director of The Hawkers Club, to discuss considerations surrounding Amazon’s direct import. Hannah explains the criteria for direct import, how brands can prepare their pricing and inventory, and best practices for optimizing the service.

Resources mentioned in this episode:

Sponsor for this episode...

BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.

We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.

If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to aaron@bwgconnect.com or Tiffany@bwgconnect.com.

When the pandemic hit, Amazon brands across categories saw a huge drop in sales. The following year, sales skyrocketed as the world adjusted and people rapidly embraced online shopping. Now, brands in the fashion and apparel categories are seeing conversion rates go up by 29% compared to the previous year. However, there are still common challenges restricting apparel brands from reaching their full potential.

So, what are the best ways fashion and apparel brands can improve their Amazon strategy and drive growth?

Content Optimization Best Practices

The first step to optimizing content is planning out your strategy. You need to think about what will make the biggest difference in sales conversions. Nicole Reich of Retail Bloom suggests starting with product availability and profitability: segment your evergreen, seasonal, and discontinued products, and arrange them from highest to lowest margins. From there, you can focus your strategy on products with high retail value, which will most likely be your evergreen products.

Next, ensure you’re in the right category. Execute a competitor analysis to see which top-level category you should be in. Why is this step important? Sometimes, Amazon will place you in a category that doesn’t make sense, which could significantly impact your ranking on Amazon

Once these steps are complete, you can begin implementing your content optimizations. Take those high-profit products and optimize for SEO, back-end attributions and subcategories, imagery and video, and product merges.

Leverage Product Merges

According to Nicole, product merges may be the most useful hack. “You don't want it to be overwhelming, where you just merge everything,” Nicole says, “but there is a lot of opportunity to look at your catalog as a whole and start to decide how you want to merge like products.”

NYDJ, one of Retail Bloom’s clients, is a large brand in the women’s denim category. In their Amazon listings, they have a specific style of pants called the “Sherry.” Within this style, they have slim, cropped, and flare jeans, among other variations. NYDJ had different product detail pages for each style variation, which led to fewer ratings and challenges with new styles and colors getting buried.

So, Retail Bloom took all of these evergreen variations and merged them together, placing them on one product page with different thumbnails so that consumers can easily browse other style variations. This product merge boosted views overnight for all of the Sherry products and improved product rankings overall.

Making the Most of Your Advertisements

Brands should make it a priority to refresh advertisements and creative assets consistently. Look at SEO and keyword trends to help you set up ad groups and campaigns. Additionally, you should update campaigns by season and use branded terms to promote new product launches.

If you want to increase ROI, sponsor display campaigns are the way to go. DSP has specific KPIs and can be expensive, but sponsor display campaigns give you the ability to target on or off Amazon, get creative with lifestyle imagery, and work with products that have many variations.

Retail Bloom’s New Local Selling and BOPIS Tools

Fulfillment options can be tough with various SKUs and outliers. What do you do with products that don’t make sense for FBA?

Retail Bloom’s local selling and buy online and pick up in store (BOPIS) tools can help. The BOPIS tool is great for brands who don’t want to be on Amazon for fear that they’ll drive traffic away from their brick-and-mortar store. With this tool, brands can generate traffic on Amazon but still direct consumers to physical stores.

Available for both 1P and 3P brands, the local selling option gives brands the ability to set up one-day or two-day delivery options by region. Sellers can leverage their own delivery trucks or 3P carriers. This is a great solution for getting your entire catalog live without putting all products in FBA.

Taking on these tasks alone is a lot of work. That’s why Retail Bloom is providing tools like these to help brands plan, scale, and improve the customer experience.

It’s never been easier to stand up a professional eCommerce entity, but brands are finding it hard to make a dollar. The Wall Street Journal recently released an article stating that Amazon has posted its first quarterly loss since 2015, mainly due to supply chain issues, inflation, and a slump in online shopping. 

If an eCommerce giant like Amazon has trouble generating profits, what does this mean for your eCommerce brand? Is there a way to become more profitable?

What’s Consuming Your Profits?

Profits

Why aren’t companies making money on their eCommerce platforms? Two likely culprits are engulfing your profits: the cost of consumer acquisition and supply chain and fulfillment difficulties.

According to Michael Zakkour of 5 New Digital, the average cost of consumer acquisition for a large retailer was $124 two years ago. This year, the average cost of acquisition is $505. If you're spending that much money on marketing and advertising to get people to buy from you once, make sure you have a plan in place to turn them into long-term customers.

In addition to the cost of customer acquisition and loyalty, brands are losing profits due to supply chain and fulfillment costs. There's been extreme pressure on the supply chain overall, particularly during the last year and a half. As the cost of manufacturing, transportation, and distribution has risen, inflation has also affected fulfillment. The expenses for simply shipping packages have hit highs. So, now you've got downward pressure on the supply chain and downward pressure on fulfillment.

The Unified Commerce Approach

Rather than just selling on digital channels, it’s vital that your brand takes a unified commerce approach if you want to survive. This means connecting channels in meaningful ways. For example, try asking yourself, “How does livestreaming create an in-store purchase? How does an in-store browse turn into a QR code purchase in a new CRM acquisition?” 

A principle supporting unified commerce is the ability to diversify your channels. Especially when you're looking at new channels, this step is crucial. Livestream, QR codes, social commerce, Roblox, TikTok, and The Metaverse are just a few strategies and platforms where you can generate sales, reach a wider audience, and increase profits.

Along the same lines, think about physical retail in addition to eCommerce. Simply being online or offline won't produce success. To have a prosperous enterprise, invest in various types of retail platforms and shape a cohesive strategy. 

Essential Strategies To Become More Profitable

The unified commerce approach is key to boosting eCommerce profitability. But what specific actions should you take? First, do a complete and honest assessment of your eCommerce business and financials.

Next, assess your service level and supply chain pain points. Look at what people expect in terms of customization and personalization because it’s not a one-size-fits-all approach. During these assessments, it’s important to recognize that technology, data science, and digital tools are the power sources for profitability.

Finally, it’s crucial to sell on profitable channels and create an operation with a unified marketing approach and sales strategy. Consumers expect an eCommerce presence, so you need to develop new strategies across diversified channels to meet their needs and create long-term customers (and sales).

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