Zendesk

Released Q4 2020

21 Pages

Format PDF

N: 37

Report Takeaway:

21%

Zendesk spend within our sample is expected to grow by 21%, YoY, which is an uptick from 14% expectations prior to the pandemic.

Insights on:

This report evaluates adoption of Zendesk’s customer service suite and add-on modules, with updates on 2021 outlook.

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