Enterprises see their UCaaS spend increasing by 18% YoY in 2020, vs pre-COVID expectations of 7%. Partners reported 30% YoY growth in aggregate, vs prior expectations of 20%.
BWG is running its fourth UCaaS survey. The report includes feedback on all leading UCaaS providers, with responses from 48 decision makers and resellers.
My utilization of BWG has certainly picked up during this period. You continue to do a great job with your value-add more apparent than ever in volatile times.