Twilio

Released Q3 2020

29 Pages

Format 

N: 36

Report Takeaway:

38%

2020 growth has moderated from 2018/19, but we found 38% YoY spend growth across all respondents in this survey

Insights on:

This is our third report on Twilio, our first since January 2020. We are surveying 36 Twilio partners & customers from the Twilio ecosystem for unique insights on the CPaaS and CCaaS markets.

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Off the shelf and custom surveys from a network of over 125,000+ senior 
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My utilization of BWG has certainly picked up during this period. You continue to do a great job with your value-add more apparent than ever in volatile times.

- ANALYST AT A LEADING INSTITUTIONAL INVESTOR

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