20%
Organizations in our survey, including sizeable partners, are expecting Salesforce spend to grow nearly 20% YoY in calendar 2021, after higher than expected 22% growth in 2020.
BWG’s SalesForce Insight Report will be an extensive report tracking key usage and spend indicators on the CRM platform and additional modules and cloud services among Salesforce users and partners.
My utilization of BWG has certainly picked up during this period. You continue to do a great job with your value-add more apparent than ever in volatile times.