Digital Customer Experience:
Competing in a Post-Covid World in Financial Services
March 15, 2021 | 11:00 AM – 12:00 PM EST
The pandemic has been a profound stress test for business readiness and resilience – particularly in the financial services industry. As we think through the digital transformation that has occurred the past year, what does this mean as we look forward and navigate the new “Post-Covid” reality? How do we live up to customer expectations in a world suddenly gone virtual? How do you compete in this new environment and make customer acquisition and retention a personal and meaningful experience? Are new digital-first behavior patterns likely to persist once the pandemic abates? Join us in this compelling discussion and learn how Deloitte Digital is helping Financial Services Clients meet customer needs in this new business landscape.
Registration is free - you won’t want to miss this powerful discussion! This event is co-hosted by Deloitte Digital and BWG Connect. |
Managing Director at Deloitte Digital
Financial Services Principal at Deloitte Digital
Co-Founder & Managing Director at BWG Connect
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.