The New Wave Of Communication & Collaboration

Nov 10, 2020 1:30 pm2:30 PM 


BWG Connect invites you to participate in a candid interactive industry discussion. Hear from your peers how companies are communication & collaboration during these unprecedented times, sharing stories around concrete lessons learned & real-world challenges faced!

There is no cost to join. There are no Sales Pitches or Presentations. This event is co-hosted by RingCentral and BWG Connect.

Discussion Topics

Digital Engagement: Improving customer engagement - SMS, video and voice
Multi-tenant cloud UC for large enterprise - call routing, hunt groups, contact center, HA and failover
Consolidating communications - voice, video, meetings, contact center, programmable communications
Managing the cost of increasing contact center volumes through remote agents
Open APIs - the benefits of partner integrations
Comparing the cost of Cloud UCaas vs. on-premise systems

Event Partner

Guest Speaker

David Allen

Senior Manager of Solutions Engineering at RingCentral

David is a Senior Manager of Solutions Engineering for RingCentral and is in his 5th year with the company. He is based in New England and continues to wake up every morning excited about what is coming next.

Ben Clemmons

Sr. Account Executive at RingCentral

Ben is a Sr. Account Executive and has been with RingCentral for almost 4 years and has 6 years combined in UCaaS/CCaaS. He focuses on companies in Florida between 400-1999 employees and is based in Orlando.

Event Moderator

Greg Irwin

COO at BWG Strategy LLC

BWG Strategy is a research platform that provides market intelligence through Event Services, Business Development initiatives, and Market Research services. BWG hosts over 1,800 interactive executive strategy sessions (conference calls and in-person forums) annually that allow senior industry professionals across all sectors to debate fundamental business topics with peers, build brand awareness, gather market intelligence, network with customers/suppliers/partners, and pursue business development opportunities.

Please enter your information below to request a copy of the post-event written summary or recording.

Event Information

Nov 10, 2020 1:30 pm - 2:30 PM

Event format

Roundtable Layout
Featuring 20+ executives, where everyone can contribute, ask questions and learn from peers
On-Topic Discussions
Q&A format, moderated by BWG Connect with group interaction throughout
Make Connections
Opportunities to network before and after

What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

In addition, BWG Connect provides free consultations & specializes in helping brands of all sizes with their eCommerce planning and execution. Our team has decades of experience related to the eCommerce & retail ecosystem, and will take the time to understand your goals so that we can help you build a winning strategy that is curated specifically for your business. We have had 1x1 conversations with over 3,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting edge and provide our clients with best -in-class guidance on how to win in the digital world.
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